Director of Business Operations + Multi-Site + Autonomy

Director of Business Operations + Growing Business + Omaha

If you're an experienced multi-unit restaurant operations leader who thrives on building strong teams, improving performance, and driving operational excellence, this is an opportunity to make a significant impact. Our client is seeking a Director of Business Operations to partner closely with ownership in leading a growing, high-volume restaurant organization with multiple locations throughout the Omaha metro.

This is a highly visible leadership role for someone who enjoys coaching leaders, streamlining operations, and creating consistency across multiple locations while maintaining an outstanding guest experience.

What You'll Do

• Provide operational leadership across multiple restaurant locations.
• Lead, mentor, and develop General Managers while creating accountability for performance and results.
• Partner with ownership to implement operational strategies and support continued business growth.
• Analyze operational and financial performance, identifying opportunities to improve profitability and efficiency.
• Ensure consistency in guest experience, food quality, service standards, and operational execution.
• Drive labor, food, and beverage cost management while maintaining exceptional customer service.
• Utilize restaurant technology and reporting tools to improve operational processes and decision making.
• Oversee staffing strategies, leadership development, and succession planning.
• Ensure compliance with health, safety, liquor licensing, and company standards.
• Support marketing initiatives, community involvement, promotions, and special events that drive customer engagement.

What They're Looking For

Required Qualifications

• Multi-unit restaurant operations leadership experience.
• Experience leading and developing Restaurant General Managers.
• Strong background improving operational efficiency through restaurant technology and reporting systems.
• Demonstrated success coaching, mentoring, and holding leaders accountable.
• Strong business acumen with experience managing budgets, labor, food costs, and overall profitability.
• Ability to thrive in a fast-paced, hands-on environment while partnering with a driven, entrepreneurial business owner.

Preferred Experience

• Experience with Toast or similar restaurant POS platforms.
• Background overseeing high-volume casual dining, sports bar, or hospitality operations.

Why This Opportunity?

• Executive-level leadership position with direct influence on company strategy and growth.
• Opportunity to shape operations across multiple established restaurant locations.
• Partner directly with ownership on operational initiatives and long-term planning.
• Fast-paced, entrepreneurial culture where ideas and execution matter.
• Join a well-established organization with hundreds of employees and a strong presence in the Omaha market.

If you're a proven restaurant operations leader who enjoys developing people, improving performance, and helping businesses grow, we'd love to connect with you. This is an opportunity to take ownership of operations, make a measurable impact, and help lead a successful multi-location organization into its next phase of growth.

For confidential consideration, please click the APPLY button below. We understand that confidentiality is extremely important, and your resume will NOT be forwarded to our client without your permission.

Job Number – 3636082SG