Director of Case Management

Director of Case Management – Nashville, TN

Employment Type: Full-Time
Schedule: Days | No Weekends
Compensation: $109,762 – $135,000/year
Annual Incentive Bonus: 17.5%
Sign-On Bonus: $10,000
Relocation Assistance: Available on a Case-by-Case Basis

Overview

A large Level I Trauma Center in Nashville is seeking an experienced Director of Case Management to oversee hospital-wide care coordination, discharge planning, utilization management, and case management operations across a high-volume acute care environment.

This executive leadership role is responsible for operational oversight of all case management functions, interdisciplinary care coordination initiatives, patient throughput strategies, length-of-stay reduction efforts, and resource utilization management across a 400+ bed tertiary care hospital.

The ideal candidate is a strong acute care case management leader with demonstrated success improving operational performance metrics, reducing length of stay, managing multidisciplinary teams, and driving process improvement initiatives within complex hospital systems.

Department & Operational Overview

• Level I Trauma Center
• Approximately 17,757 annual patient admissions
• Oversight of case management operations across entire hospital
• Approximately 26.5 FTEs
• 407-bed acute care hospital
• Reports directly to Division VP of Case Management
• Administrative leadership schedule with occasional after-hours operational responsibilities

Responsibilities

• Lead all operational aspects of hospital case management, care coordination, discharge planning, and utilization review functions
• Oversee staffing strategy, productivity management, onboarding, competency development, and departmental workflow optimization
• Drive patient throughput initiatives, length-of-stay reduction strategies, and care transition improvements
• Collaborate with executive leadership, physicians, nursing leadership, finance teams, legal/compliance departments, and interdisciplinary stakeholders
• Monitor operational performance metrics, analyze case management data, and implement sustainable process improvement initiatives
• Ensure compliance with regulatory standards, documentation requirements, and organizational policies
• Support resource utilization management and operational efficiency initiatives across the hospital
• Lead change management initiatives and foster strong interdisciplinary collaboration throughout care coordination operations
• Develop high-performing case management teams focused on patient outcomes, discharge efficiency, and organizational performance goals

Qualifications

Required

• Bachelor's degree
• Active RN, LCSW, or LMSW licensure
• Minimum 3 years of recent acute care hospital case management experience
• Minimum 2 years of case management leadership experience
• Strong operational leadership, process improvement, and stakeholder management experience
• Experience with:
  • Length-of-stay management
  • Capacity management
  • Throughput optimization
  • Data analysis and performance metrics
  • Multidisciplinary team leadership

Preferred

• Master's degree in Nursing, Healthcare Administration, or Business Administration
• Experience within large acute care or trauma hospitals
• Strong executive communication and presentation skills
• Demonstrated success leading operational improvement initiatives

Compensation & Benefits

• Competitive executive-level compensation package
• 17.5% annual incentive bonus
• $10,000 sign-on bonus
• Relocation assistance available
• Comprehensive medical, dental, and vision coverage
• Paid Time Off (PTO)
• 401(k) with company match
• Employee Stock Purchase Plan
• Tuition assistance and leadership development support
• Paid family leave eligibility
• Employee wellness and mental health resources
• Executive advancement opportunities within hospital operations leadership

Ideal For

This role is ideal for experienced Case Management Directors, Care Coordination Leaders, Utilization Management Leaders, or Hospital Operations professionals seeking executive oversight within a large, high-volume acute care environment focused on operational efficiency and patient throughput optimization.

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Nashville, Tennessee, United States