Join Our Leadership Team as Director of Catering at Chick-fil-A Shawnee Mission!
At Chick-fil-A, we believe in creating remarkable experiences — both inside and outside our restaurants. We’re looking for a Director of Catering (Beyond the Restaurant - BTR) to lead our catering, delivery, and community partnership efforts at our Shawnee location. If you’re a motivated leader who thrives on relationship-building, coaching others, and delivering excellence in every detail, we’d love to meet you!
Position Type:
- Full-time
What You’ll Love About This Role:
- Lead a high-impact team focused on serving guests beyond our four walls
- Build a strong BTR Captain team with clear expectations and a culture of ownership, growth, and encouragement
- Make a difference in our community by developing lasting partnerships and driving sales through thoughtful engagement
- Enjoy a supportive work environment with leadership development and growth opportunities
- Closed Sundays and flexible scheduling
- Competitive pay and scholarship opportunities for continued learning
Your Key Responsibilities:
- Oversee all BTR operations — catering deliveries, pickups, and ADPs — ensuring excellence, care, and attention to detail
- Recruit, lead, and coach our BTR Captain team
- Foster strong community relationships and find new ways to engage guests
- Collaborate with the leadership team to support overall business health and smooth operations
What We’re Looking For:
- Strong communicator and coach who builds trust with teams and guests
- Bilingual (Spanish/English)
- Organized, proactive, and detail-oriented leader
- Dependable, with strong follow-through and a drive for excellence
- Tech-savvy and adaptable to systems and tools
- Experience in catering, logistics, or operations is a plus
- Willingness to work flexibly and travel between locations
- Physically able to lift 10-25 lbs and be on your feet for extended periods
Additional benefits
- Flexible schedule
- 401(k) matching
- Employee discount
- Paid time off
Most Chick-fil-A® Restaurants are independently owned and operated businesses that make their own employment decisions.
Benefits
- Paid time off
- Flexible schedule
- 401(k)
- Employee discount
- Paid training
- Mileage reimbursement