Director of Child Support Services

Director of Child Support Services

Salary

$160,555.20 - $181,646.40 Annually

Location

Eureka, CA

Job Type

Full-time

Job Number

25-00236

Department

Child Support Services

Division

206 - Child Support Services

Opening Date

05/18/2026

Closing Date

6/22/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

DEFINITION

DIRECTOR OF CHILD SUPPORT SERVICES

Humboldt - Trinity Child Support Agency

The Human Resources department is pleased to invite applications for the position of Director of Child Support Services, an exciting opportunity for an experienced and forward-thinking leader. In this role, you will have the ability to make a lasting difference for children and families across Humboldt and Trinity counties by guiding a committed team, strengthening partnerships within the community, and advancing the quality and delivery of child support services. We are looking for a candidate who brings strong leadership experience, a dedication to high-quality public service, and the ability to motivate and support staff in achieving our mission: fostering parental responsibility for the support of children. If you are ready to lead with purpose and help shape the future of our agency, we welcome your application.

Job Highlights:

• Executive Leadership
• Policy Development
• Budget Management

Work Location:

2420 6th St in Eureka, CA

A Humboldt County Application AND a resume with cover letter are required for this position. Applications must be submitted online through governmentjobs.com to be considered for this position.

If you have any questions about this recruitment, please contact Human Resources at 707-476-2349 or personnel@co.humboldt.ca.us.

DEFINITION

Under general policy direction, and within state and federal laws, regulations and rules, plans, organizes, coordinates and administers the programs and services of the Department of Child Support Services; performs related work as required.

DISTINGUISHING CHARACTERISTICS

This class has department level responsibility for overall policy development, organizational structure, program planning, fiscal management, administration and operation of the Department of Child Support Services. The incumbent is accountable for accomplishing departmental goals and objectives within general policy guidelines and for furthering County goals and objectives.

EXAMPLES OF DUTIES

• Plans, develops, organizes, and directs the implementation of goals, objectives, policies, and work standards for the Department of Child Support Services; directs the preparation and administration of the departments budget and the monitoring of expenditures.
• Formulates and recommends policy to the County Administrative Officer and Board of Supervisors and implements after adoption.
• Directs the coordination of the departments programs, plans and operations to ensure efficient service delivery.
• Selects assigned staff and provides for their training and professional development.
• Plans, organizes, administers, reviews and evaluates the activities of professional and support staff.
• Reviews and evaluates changes in laws and regulations that could impact on the delivery of child support services; advises the Board of Supervisors and County Administrative Officer of possible service delivery and financial impact of changes; assures compliance with changes in laws and regulations.
• Represents the County in meetings with representatives of state, federal and local agencies; facilitates coordination of dissemination of information about departmental programs.
• Directs the preparation of and personally prepares a variety of complex administrative and technical reports.
• Serves as liaison with the Courts on child support enforcement procedures and policy matters.
• Provides work direction to attorneys and assists in monitoring caseloads.

QUALIFICATIONS

Knowledge of:

• Principles and practices of public administration including goal setting, program planning, implementation, monitoring and evaluation; and personnel management, training and supervision.
• Principles and practices of public sector budgeting, cost accounting, fiscal management, and audit requirements.
• Applicable state and federal laws governing child support services programs.
• Methods and techniques of research, statistical and management analysis.
• Techniques of effective communication and team building.

Skill in:

• Planning, organizing, administering and directing child support services programs. Interpreting, applying and explaining applicable laws, regulations and policies. Developing and implementing goals, objectives, work standards and internal controls. Analyzing complex situations and adopting effective courses of action.
• Preparing, administering and monitoring the departments budget and anticipating budgetary needs, programs and services.
• Preparing clear and concise reports, correspondence, policies and other written materials.
• Exercising sound independent judgment within general policy guidelines.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

Other Requirements:

Must possess a valid California drivers license.

Desirable Education and Experience:

A typical way to obtain the knowledge and skills outlined above is:

Equivalent to graduation from a four year college or university with major coursework in business or public administration or a related field and four years of supervisory or administrative experience in a child support services setting which has included budget administration, program planning, implementation and administration

WORKING CONDITIONS & ADDITIONAL INFORMATION

ADDITIONAL INFORMATION

HOW TO APPLY

A complete, original application must be filed for each position you are interested in applying for. Applicants must apply online through the County's automated application system at https://www.governmentjobs.com/careers/humboldtcountyca.

Applications must be submitted no later than the final filing date and time listed on the job flyer.

It is important that your application shows all the relevant education and experience you possess. Human Resources staff does not consider or review resumes or attachments. Incomplete applications will be rejected.

Please read the job requirements section of the announcement. Be sure you meet these requirements since they will be carefully evaluated during the selection process.

Your performance in any employment examinations will be compared with the performance of others who take the tests. The examination results will be emailed to you as quickly as possible.

SELECTION PROCEDURE

The County utilizes a set of rules to ensure that our hiring processes are fair and equitable. Applications will be screened and those considered qualified will be invited to appear for an oral and/or written examination. Meeting the requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

FREQUENTLY ASKED QUESTIONS

How long does it take to fill out the application?

• You should allow 30 - 45 minutes to fill out your application.

Can I change my application after submitting it?

• No. Once an application has been submitted, it is final. Applicants may submit a new application with updated information during the filing period if they wish. Only the most recent application submitted will be considered. All other applications will not be considered.

How long until I hear back from you and how can I check for updates on my application?

• You may receive communications regarding your application at different stages of the selection process. Important updates will be sent to the email address listed in your governmentjobs.com account at the time of notification. To ensure you dont miss any critical information, we recommend keeping your email address current and regularly checking both your inbox and junk mail folders throughout the process. You can also log into your governmentjobs.com account at any time to check your application status. If you have any questions about your applications progress, please contact the County of Humboldt Human Resources Personnel Division at 707-476-2349 or personnel@co.humboldt.ca.us.

Will I be informed if I am not selected for an interview / Oral Exam?

• Yes, you will be informed via email if you are not selected for an interview / Oral Exam.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Research indicates that individuals in protected classes can be less likely to submit a job application. The County of Humboldt is dedicated to building a diverse, inclusive, and authentic workplace where our employees are free to bring their full selves to work each day in an environment that allows them to reach their full potential. The County Board of Supervisors has made organizational commitments to Diversity, Equity, and Inclusion (DEI) and the County is working to ensure that these commitments are reflected in all we do. The County recognizes that certain populations (BIPOC, Disabled Persons, Veterans, LGBTQIA+ community members, etc.) face systemic and structural challenges which may inhibit their ability to satisfy every requirement of the position. In recognition of these structural and systemic factors, the Human Resources Department understands that experience can be gained in many ways - oftentimes, outside of formal institutions - and strives to take a holistic approach in assessing an applicant's qualifications for a position.

If you're excited about this role but your past work experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply.

REASONABLE ACCOMMODATIONS

The County of Humboldt is committed to providing equal access and opportunities in its programs, activities, and employment, and does not discriminate on the basis of mental or physical disabilities. The Human Resources Department is located in the Humboldt County Courthouse, which has an accessible entrance on 4th Street. Accessible parking is available adjacent to the 4th Street entrance and on the 4th Street side of the K Street lot. Special testing arrangements may be made to accommodate disabilities or religious convictions. If invited to an examination and you are in need of a reasonable accommodation, please contact Human Resources immediately at (707) 476-2349 so arrangements can be made.

EQUAL OPPORTUNITY EMPLOYER

The county is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religion or religious creed, color, age, sex, sexual orientation, national origin, ancestry, marital status, medical condition, mental or physical disability, military service, or any other classification protected by federal, state, or local laws or ordinances.

MEDICAL EXAMINATION

A pre-employment medical examination provided by the County may be required upon offer of employment.

OTHER EXAMINATIONS

Some positions also require psychological evaluation and/or extensive background investigation.

LICENSES

Some classifications require possession of valid professional and/or technical licenses. Some classifications may require the possession of a valid California driver's license.

PROBATIONARY PERIOD

Persons appointed to regular County positions serve a probationary period. This is normally six (6) months but could be up to one (1) year. All designated safety employees serve a one-year probationary period.

EMPLOYMENT ELIGIBILITY

It is the County's intention to hire only those workers who are authorized to work in the United States, pursuant to the Immigration Act of 1990. If you are offered employment, you will be required to verify your eligibility to work in the United States. For law enforcement positions you will be required to verify your U.S. citizenship or legalized status.

DISASTER SERVICE WORKERS

All County of Humboldt employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESS OR IMPLIED CONTRACT. THE COUNTY OF HUMBOLDT RESERVES THE RIGHT TO MAKE NECESSARY MODIFICATIONS TO THE EXAMINATION PLAN IN ACCORDANCE WITH THE HUMBOLDT COUNTY MERIT SYSTEM RULES.

RETIREMENT

The County of Humboldt participates in the CalPERS, with both the County and the employee making contributions toward the employee's retirement.

CalPERS Retirement Program:

• Tier I - Prior to 7/5/2012: 2.7% @ 55
• Tier II - Post 7/6/2012: 2% @ 55
• Tier III - Post 1/1/2013: 2% @ 62

Please note that these are the tiers available at the County of Humboldt. Tier determination is made by CalPERS. Please reach out to Personnel if you have questions regarding tier placement.

COMPREHESIVE BENEFITS PACKAGE

Our generous benefits package includes:

• Health Insurance

• Medical: Multiple plan options available through CalPERS

• County covers majority of employee premium and contributes to dependent coverage

• Additional Insurance Coverage

• Dental: Full premium coverage for employees and all dependents

• Vision: Full premium coverage for employees and eligible dependents

• County-Provided Benefits

• Life Insurance

• Longevity Pay

• Educational Reimbursement

• Deferred Compensation

• Employee Assistance Program

• Bus Pass Program

Optional Benefits

Employees may elect to purchase additional coverage including:

• Supplemental Life Insurance with guaranteed issuance period at time of hire
• Flexible Spending Accounts

VACATION

1 - 3 completed years of service = 12 days (192-hour cap)

4 - 10 completed years of service = 15 days (240-hour cap)

11 - 15 completed years of service = 20 days (320-hour cap)

16 - 20 completed years of service = 25 days (400-hour cap)

21+ completed years of service = 30 days (480-hour cap)

HOLIDAYS

Employees earn 15 paid holidays per year (specific dates as defined in their specific Memorandum of Understanding (MOU)), including 2 personal holidays.

VACATION CONVERSION

Annual conversion of up to 20 days of vacation to cash, or as a contribution to deferred compensation.

SICK LEAVE

Employees earn 12 sick days per year with an unlimited cap on sick day accumulation.

ADMINISTRATIVE LEAVE

10 paid days per fiscal year.

LIFE INSURANCE

$20,000 in life insurance paid by County with employee option to purchase up to $500,000.

ANNUAL PHYSICAL EXAMINATION

Eligible for an optional County paid physical examination every other fiscal year.

PUBLIC SERVICE LOAN FORGIVENESS

The County is a Public Service Loan Forgiveness certified employer.

Please visit the County of Humboldt Human Resources website at Human Resources | Humboldt County, CA - Official Website for more information on benefits, labor agreements, and job opportunities.

01

This position requires driving on behalf of the County of Humboldt. Do you possess, or can you obtain, a valid California drivers license, prior to your date of hire per California Department of Motor Vehicle regulations?

• Yes
• No

02

Please indicate your highest level of education completed:

• High School Diploma or GED
• Some college
• Associates degree or 2-year equivalent
• Bachelors degree or 4-year equivalent
• Masters degree or higher
• None of the above

03

Please indicate your years of supervisory or administrative experience in a child support services setting.

• None
• Less than 6 months
• 6 months - 1 year
• 1 - 2 years
• 2 - 3 years
• 3 - 4 years
• 4 or more years

04

Please describe your experience managing budgets, developing policies, and planning and implementing programs.

05

Any other coursework, training or experience you would like to add that directly relates to this position.

Required Question

Employer County of Humboldt

Address 825 5th Street, Room 100

Eureka, California, 95501

Phone 707-476-2349