You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 1.0, Shift: Days, Schedule: Business Hours
Position Summary
The Director of Clinic Operations provides operational oversight and strategic leadership for a network of ambulatory clinics, ensuring the delivery of high-quality, patient-centered care. Reporting directly to the Assistant Vice President or Chief Operating Officer, this role is responsible for driving performance across clinical, financial, and administrative domains. The Director leads a team of clinic managers and collaborates with physicians, staff, and executive leadership to optimize workflows, enhance patient experience, and achieve organizational goals.
Responsibilities • Drive operational excellence across clinics by standardizing policies, procedures, and performance metrics, while overseeing key functions including finance, marketing, HR, IT, and ancillary services. • Act as a key liaison with internal and external stakeholders - while collaborating with clinical dyads and executive leadership to foster provider engagement and alignment, and representing service lines in professional organizations and strategic partnerships. • Lead the creation and execution of innovative care models and service delivery enhancements, support managed care and third-party contracting initiatives, and contribute to compensation and reimbursement strategies as needed. • Ensure adherence to regulatory requirements and accreditation standards, while maintaining accountability for meeting approved performance targets and reporting outcomes. • Support strategic initiatives to improve clinical, operational, and financial performance, expand market access, and drive innovation and quality through collaboration with clinical dyads and executive leadership.
Requirements • Bachelors Degree required or comparable years of related experience • Master's degree in healthcare administration, public health, business administration or related clinical area preferred • 5-7 years experience in healthcare administration/management
About Capital Medical Center
MultiCare Capital Medical Center is a 107-bed community hospital providing award-winning care to Olympia and surrounding communities. Recognized for excellence in patient safety, the hospital offers more than 20 specialties including emergency services, surgical care and a dedicated birth center - all delivered with compassion and integrity.
About the Olympia Community
As Washington's capital, Olympia combines historic charm with natural beauty along southern Puget Sound. A stable workforce and well-supported schools complement a thriving downtown with eclectic shopping, dining and cultural experiences. Residents enjoy over 40 parks and trails, saltwater beaches and forested landscapes - perfect for outdoor enthusiasts.
Why MultiCare?
• Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years • Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future • Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life • Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other • Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued • Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $123,198.00 - $177,278.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.
Associated benefit information can be viewed here.