Director of Clinical Operations - Hospice

Director of Clinical Operations – Hospice

Lead Clinical Excellence. Inspire Teams. Transform Patient Care.

This is an add due to growth and a strong desire to support staff, continued quality and compliance.

Work from home on Friday and NO on call!

Introduction

Our client, a top healthcare organization in NY, renowned for delivering high-quality hospice services, is seeking an accomplished Director of Clinical Operations. This executive leadership role presents a unique opportunity to drive clinical excellence, inspire multidisciplinary teams, and transform patient care across multiple regions. The ideal candidate is a strategic, compassionate leader with a track record of successfully overseeing clinical operations and fostering outstanding patient and family experiences in hospice care.

Key Responsibilities

- Provide day-to-day leadership and strategic direction to regional clinical management teams responsible for hospice care delivery.

- Oversee core clinical operations, including patient admissions, discharges, care coordination, staffing, and service provision.

- Ensure consistent, high-quality, patient-centered care that adheres to clinical, regulatory, and organizational standards.

- Collaborate with interdisciplinary leaders to implement initiatives that improve patient outcomes and enhance operational performance.

- Analyze and resolve complex clinical, financial, and operational challenges by partnering with internal stakeholders.

- Champion quality assurance, performance improvement, and compliance with all applicable regulations.

- Develop and implement communication and workflow improvement strategies to drive efficiency and collaboration across teams.

- Support continuous clinical education, professional development, and the integration of best practices throughout the hospice program.

- Oversee effective workforce planning to ensure optimal 24/7 staffing coverage for hospice operations.

- Lead talent management activities, including hiring, coaching, performance evaluations, and leadership development initiatives.

Requirements

- Bachelor’s degree in nursing required; master’s degree in nursing or a related healthcare field preferred.

- Active, current Registered Nurse (RN) license required.

- Certification as a Hospice and Palliative Nurse (CHPN) preferred.

- Minimum of 3 years of progressive clinical management experience, ideally within hospice or similar healthcare settings.

- Deep understanding of hospice care operations, regulatory compliance, reimbursement models, and quality standards.

- Demonstrated success in leading teams, managing organizational change, and driving improvements in clinical operations.

- Exceptional communication, leadership, and analytical problem-solving skills.

Benefits

- Hybrid schedule with remote work available on Fridays.

- Competitive Management Incentive Plan and Benefits

- Opportunity to make a meaningful impact on the quality and evolution of hospice care.

- Professional development and leadership growth in a mission-driven, supportive organization.

If you are a visionary clinical leader with a passion for compassionate care and operational excellence, we encourage you to explore this impactful leadership opportunity with our client.