Director of Clinical Operations (RN) – Hospice | Lehigh Valley, PA
Vitality Hospice & Palliative Care is seeking an experienced Registered Nurse (RN) to join our leadership team as a Director of Clinical Operations in the Lehigh Valley, PA area.
This is an exciting opportunity for a clinical leader in hospice or home health to oversee interdisciplinary teams, drive quality patient care, and lead operational excellence within a clinician-owned hospice organization.
If you are a compassionate RN leader with hospice experience, strong clinical oversight skills, and a passion for improving end-of-life care, we want to meet you.
Position Overview
The Director of Clinical Operations (RN) is responsible for overseeing all clinical services, staff performance, regulatory compliance, and patient care outcomes. This role partners closely with leadership to ensure delivery of high-quality, compliant, and patient-centered hospice care.
Key Responsibilities
- Oversee and coordinate all clinical operations and patient care services within hospice programs
- Lead and facilitate Interdisciplinary Team (IDT) meetings to ensure effective care planning
- Supervise, mentor, and evaluate RNs, LPNs, Hospice Aides (CHHA), Social Workers, and Clinical Staff
- Ensure timely and accurate documentation in compliance with CMS, CHAP, and state regulations
- Monitor and maintain compliance with Medicare Conditions of Participation (CoPs) and regulatory standards
- Collaborate with Compliance to develop and implement clinical education and training programs
- Conduct facility visits to strengthen partnerships and support patient care delivery
- Oversee operational metrics including staffing, scheduling, payroll, mileage reimbursement, and supply costs
- Drive quality improvement initiatives, patient satisfaction, and service recovery efforts
Qualifications
- Active Registered Nurse (RN) license – Pennsylvania
- Minimum 2+ years hospice, home health, or palliative care experience
- Minimum 1+ year of clinical leadership or supervisory experience (Clinical Manager, DON, Supervisor, etc.)
- Strong knowledge of:
- Hospice regulations (CMS, CHAP, Joint Commission preferred)
- End-of-life care, pain and symptom management
- Care planning, documentation compliance, and IDT processes
- Experience with staff supervision, performance management, and team leadership
- Excellent skills in clinical decision-making, crisis intervention, and family communication
- Valid driver's license, reliable transportation, and auto insurance
Compensation & Benefits
We offer a competitive compensation package designed to support our team:
- Competitive salary + performance-based bonuses
- 401(k) with company match
- Medical, Dental, Vision Insurance
- Paid Time Off + Holidays
- Mileage reimbursement
- Referral bonus program
- Tapcheck (on-demand pay)
- Pet Insurance
- Professional development & career growth opportunities
- Team appreciation events & positive work culture
Why Join Vitality Hospice?
At Vitality, we are a clinician-led hospice organization committed to providing compassionate, patient-centered care while supporting our employees with a collaborative and uplifting work environment.
Our interdisciplinary teams work together to improve quality of life, symptom management, and caregiver support—and our leadership team plays a critical role in making that happen.
Job Details
- Job Title: Director of Clinical Operations (RN)
- Location: Lehigh Valley, PA
- Job Type: Full-Time
- Work Setting: In-person / field-based
Apply Today
If you are a driven RN leader ready to grow your career in hospice leadership, apply today and become part of a team that truly makes a difference.