Director of Commercial

Benefits:

• Medical, Dental, & Vision Benefit Offerings
• 401(k) matching
• Opportunity for advancement
• Training & development
• Wellness resources

Join Our National Team as the Director of Commercial!


Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 340+ franchise locations across North America, seeks a Director of Commercial.

In this role, you will be responsible for identifying, managing, and maximizing the impact of our commercial restoration partnerships to increase leads and sales opportunities for the Network. These efforts include mitigation, commercial, and other institutional business channels, all while coordinating the efforts of the Paul Davis local sales force. 

Position: Director of Commercial
Reports to: Vice President, Commercial Operations
Location:  Fully Remote
Salary Range:  $150,000+  salary plus commission


ESSENTIAL RESPONSIBILITIES:

• Responsible for Commercial sales and revenue generation i. 
• Responsible for driving overall national account sales through signed Master Services Agreements (MSAs) for assigned segment and/or geographical territory. 
  • Build and secure new commercial accounts, referrals, and build relationships with key decision makers through leads, cold calling, and sales presentations, and expand our market share and revenue percentages.
• Responsible for developing business relationships and all commercial opportunities with multi-unit housing, healthcare, senior living, hospitality, retail, commercial brokers/carriers, and government 
• Develop expertise as a trusted industry expert. Attend conferences and events, representing Paul Davis Restoration.
• Negotiate and complete Sourcing Events (RFIs, RFPs), MSAs 
• Develop and deliver sales proposals/presentations professionally and effectively by:
  • making regular sales calls to develop relationships and follow up on leads
  • acting to close opportunities and finalize agreements
  • meeting established sales quotas, revenue, and growth goals
•  Responsible for account management, which includes dispute resolution, problem avoidance, and compliance with service level agreements 
• Key point of contact and account management support for assigned accounts
• Work with the Commercial Operations Development team to facilitate service opportunities
• Understands the services and products offered by Paul Davis Restoration
• Assists in marketing initiatives and communicates regularly with the VP/EVP of Business Development
• Manage complex contract negotiation and work with legal counsel as required

KNOWLEDGE, SKILLS, & ABILITIES: 

• Able to develop an understanding of Paul Davis systems 
• Obtains necessary industry trade certifications
• Able to communicate effectively with drawings and charts
• Experience in the insurance, property management, and/or restoration fields
• Existing contacts within one or more of our core target areas
• Specialized knowledge or certifications within the property and casualty industry and/or fields of mitigation, restoration, or construction
• Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, MS Teams, Adobe, etc.)
• Ability to analyze, diffuse, and solve problem situations
• Knowledge of cost analysis techniques
• Ability to make decisions and evaluate judgments
• Customer service skills and presentation skills. Must be comfortable presenting live to all audiences.
• Excellent sales and communication skills (oral, verbal, and written) 
• Priority management skills
• High level of organizational skills
• Ability to learn and operate our primary operating systems:  CRM,  ADP,  SharePoint, OneDrive
• Ability to create, write, proofread, and review documents 
• Ability to answer and communicate with customers, staff, and executives over the phone, in person, and in written form 
• Ability to work independently 
• Maintain a high level of confidentiality 
• Ability to plan and coordinate meetings
• Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics

REQUIRED EDUCATION: 

• College degree or equivalent 
• Industry experience in supplying to or working with multi-family, property management, commercial real estate, hospitality, senior living, healthcare, and/or government.
• Three-plus years of experience at a senior level 

PREFERRED EXPERIENCE

• Restoration and/or insurance carrier/industry experience a plus
• MBA or sales training preferred

PHYSICAL REQUIREMENTS

• Must be able to stay in a stationary position up to 100% of the time 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
• Must be able to observe and perceive information on a computer and documents 
• Must be able to communicate and converse with customers over the phone 
• Occasionally will lift up to 10lbs
• Ability to safely operate a passenger vehicle  

WORK ENVIRONMENT
The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat.  Most work will be conducted over email, video conferencing, and telephone.  Employees must have access to a stable internet connection when working outside of the office.  Employees must use provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.

TRAVEL
This position may require up to 50% travel for vendor sites, business visits, trade shows, as well as team meetings and training. 


REASONABLE ACCOMMODATION FOR DISABILITY 
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.
 
DISCLAIMER 
Paul Davis Restoration is an equal opportunityemployer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
 
Make an impact now: Paul Davis is proud of our 60-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee, and client-focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work! WE ARE PAUL DAVIS!

This is a remote position.