Director of Corporate Security (PL)

Your Opportunity

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the Westlake, TX office five days a week.

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

The Director of Corporate Security is a senior security leader responsible for developing, leading, and continuously improving security operations, threat management, operational intelligence support, security governance, and related protective security programs. This role protects the organization's employees, clients, executives, facilities, assets, reputation, and business operations by providing enterprise-level security operational oversight, managing high-risk matters, strengthening program governance, and partnering across multiple internal business enterprises and external law enforcement partners.

Core Responsibilities

• Provide enterprise-level oversight for Corporate Security operations, including investigative response, threat management, security monitoring, operational intelligence, incident escalation, and protective security support.
• Serve as a senior liaison with federal, state, and local law enforcement agencies, industry working groups, peer financial institutions, threat assessment associations, and security partners to benchmark practices and strengthen response capabilities.
• Ensure consistent intake, triage, escalation, documentation, risk assessment, remediation coordination, and executive-level reporting for sensitive security matters and operational risk events.
• Oversight for threat management and behavioral threat assessment processes, including review of threats of violence, self-harm concerns, workplace violence indicators, and other safety-related escalations. Includes oversight of case management system and yearly Active Threat training curriculum.
• Develop, maintain, and update Corporate Security policies, procedures, runbooks, training materials, metrics, and governance routines related to security operations, threat management, background screening, vendor management, operational intelligence, and emergency preparedness.

Leadership and Management Expectations

• Lead a multidisciplinary security team across security operations, threat management, operational intelligence support, security governance, and related protective security programs.
• Set clear expectations, priorities, performance goals, and development plans for direct and indirect team members while building bench strength and succession readiness.
• Promote a culture of professionalism, confidentiality, fairness, sound judgment, urgency, accountability, and continuous improvement.
• Build trusted partnerships with senior leaders, HR, Legal, Compliance, Conduct Risk, Insider Risk, Insider Threat, Operational Risk, Technology, business units, and external partners.
• Translate complex investigative and security issues into concise, actionable executive briefings, decision papers, metrics, trend reports, and risk recommendations.
• Identify security gaps, recommend practical solutions, modernize processes, and implement scalable program improvements using data, technology, automation, and AI-enabled tools where appropriate.
• Manage vendor relationships, budgets, service performance, training, contract reviews, and operational risk controls for major investigative and security support platforms.

Key Program Ownership

• Security Operations Oversight: Enterprise coordination of security operations, incident response, operational risk escalation, protective security support, and sensitive security matter management across employees, clients, executives, facilities, and business operations.
• Threat Management: Oversight of threat assessment, workplace violence prevention, safety-related escalations, individualized assessment reviews, and coordination with internal risk, HR, Legal, and security partners.
• Operational Intelligence and Digital Risk Support: Oversight of online threat detection, impersonation response, open-source research support, escalation standards, training development, and digital risk capability building.
• Emergency Preparedness, Awareness, and Training: Oversight of emergency preparedness content, workplace situational awareness, active threat preparedness, workplace violence prevention, tabletop exercises, and security education routines that strengthen organizational readiness.

What you have

Required Qualifications

• Bachelor's Degree, 10+ years of progressively responsible experience in corporate security, investigations, law enforcement, military, intelligence, risk management, compliance, or a related field.
• Prior supervisory or command-level law enforcement, federal investigative, intelligence, military, or corporate security leadership experience.
• Proven ability to lead teams, manage multiple programs, prioritize high-risk matters, and make sound decisions under time-sensitive or ambiguous conditions.
• Strong knowledge of investigative practices, evidence handling, interviewing, case documentation, confidentiality requirements, escalation protocols, and defensible decision-making.
• Ability to prepare clear written reports, executive summaries, metrics, policy documents, operating procedures, training materials, and presentations for senior leadership.
• Strong communication, judgment, discretion, collaboration, analytical thinking and strategic vision. Management of confidential and sensitive information with the highest level of integrity and professionalism.
• Certified Threat Manager certification or equivalent professional certifications related to investigations, security management, threat assessment, workplace violence prevention, fraud, emergency management, or risk governance.
• Experience in financial services, regulated industries or organizations with complex personnel security and client protection obligations.