Director of Dealer Services

TITLE: Director of Dealer Services - Arivo

REPORTS TO: CEO

FLSA STATUS: Exempt

POSITION SUMMARY:  VP - Dealer Support oversees the internal Dealer Support team while maintaining and growing an assigned market. In addition, VP - Dealer Support develops and maintains excellent working relationships with dealers, external reps, and internal Arivo team.

DUTIES AND RESPONSIBILITIES: 

• Manage Dealer Support team

• Maintain and grow assigned market

• Train dealers on program and tools

• Resource for external Dealer Support team

• Follow up on product, titles, recourse, and charge backs.

• Onboard new dealerships

• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Applicants must be 18 years or older and be authorized to work in the U.S

• Bachelor’s degree in Business, Marketing, communications, or related field

• Experience working in a sales position

• 2-5 years of management experience

• Excellent verbal and written communication ability

• Ability to de-escalate situations

• Professional demeanor 

• 2-5 years’ management or supervisory experience

• Experience in the automotive and/or auto finance industry helpful

All employees must adhere to the below Company Values:

Respect: We treat everyone with genuine care and concern

Intelligence: Intelligence means we’re able to learn, grow and adapt.

Greatness: We are consistently exceptional in our work and continually improve.

Honesty: We keep our commitments, tell the complete truth and act with integrity

Teamwork: We understand the responsibilities of teamwork and are determined to pull our own weight.

NOTE:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job and to require that additional or different tasks be performed as circumstances dictate.