Job Description
Fusco Personnel is conducting a search on behalf of a leading Emergency Medical Services organization for an experienced Director of Dispatch & Communications to lead its Communications Center and Dispatch Supervisory team.
Job Responsibilities
This is a key leadership role responsible for day-to-day dispatch operations, staffing, performance management, training, quality assurance, and continuous improvement. The Director will work closely with senior leadership to ensure efficient service delivery, strong communication with field crews, and compliance with operational standards.
Numbers & Facts
| Location | Latham, NY |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $100,000–$130,000 Per Year |
| Year Founded | 1994 |
| Headquarters | Latham, NY, US |
| Website | http://fuscopersonnel.net/ |
Qualifications
· 5+ years of dispatch/public safety communications experience
· 3+ years of supervisory or management experience
· Current EMD certification or willingness to obtain
· Strong leadership, communication, problem-solving, and organizational skills
· Experience with operational metrics, reporting, and data analysis
· Ability to manage staffing, performance, policies, and workflow in a fast-paced environment
· EMS, public safety, emergency management, or related education/experience preferred
About Company
Fusco Personnel is an award winning Recruiting Firm and NYS Certified Women Business Enterprise (WBE) serving the Capital Region since 1994. We specialize in executive searches, mid-level recruits, human resources consulting, as well as, temporary/contract and temp-to-hire staffing.
Fusco Personnel’s areas of expertise include information technology, finance, sales, human resources, accounting, engineering, bio-tech, clinical/non-clinical healthcare, and administrative/clerical personnel.
Our superior service combined with our highly qualified, vetted candidates set us apart from other firms. There is never a fee to applicants.
Recruiting Talent and Culture
Skills
- Emergency Careunmatched
- Medical Organizationsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder