Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S.
At the core of Superior's approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency's unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform.
Superior Insurance Partners is backed by Tyree & D'Angelo Partners ("TDP"), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management.
Director of Operations – Employee Benefits
About Superior Insurance Partners
Superior Insurance Partners is a rapidly growing insurance brokerage platform focused on helping independent agencies achieve their personal, professional, and financial goals. Through strategic partnerships and acquisitions, we provide our agency partners with the resources, expertise, and operational support needed to drive long-term growth and success.
As we continue to expand our Employee Benefits practice, we are seeking a Director of Operations to build scalable processes, standardize operations, and create a best-in-class service model across our benefits platform.
Position Summary
The Director of Operations – Employee Benefits will serve as a key leader responsible for building and optimizing operational infrastructure across Superior's Employee Benefits division. This individual will lead process standardization, technology integration, service delivery strategy, and resource development while partnering closely with agency leadership, account management teams, carriers, and vendors.
The ideal candidate is a strategic operator with deep Employee Benefits experience who understands the full client lifecycle—from underwriting and implementation through ongoing service, renewals, compliance, and client retention. This leader will help create consistency across acquired agencies while improving efficiency, client experience, and overall operational performance.
Key Responsibilities
Operations & Integration
Client Experience & Service Delivery
Vendor & Technology Management
Employee Benefits Expertise
Provide operational leadership and support related to:
Qualifications
What Success Looks Like
The Director of Operations will build a scalable operating model that delivers a consistent client experience, strengthens service delivery, standardizes processes across agencies, and supports the continued growth of Superior Insurance Partners' Employee Benefits platform.
Compensation: $135-175K plus bonus
We offer a competitive compensation package designed to attract and reward top talent. The salary range provided reflects the anticipated range for this position; however, actual compensation will be determined based on several factors, including experience, education, geographic location, market conditions, scope and complexity of the role, specialized skills, and overall qualifications.
In addition to a competitive base salary, employees have access to a comprehensive benefits package, professional development opportunities, and the chance to grow their careers within a collaborative, entrepreneurial, and rapidly growing organization.