Director of Emergency Services

Job Description

The Director of Emergency Services provides 24/7 strategic and clinical oversight for the Emergency/EMS Department and Disaster Management. This leadership role ensures high-quality, patient-centered care by driving performance metrics, managing department budgets, ensuring regulatory compliance, and leading emergency preparedness initiatives. This position reports directly to the Chief Nursing Officer.

Supervisory Responsibilities:

• Responsible for managing, directing, and supervising the Emergency Room/EMS staff.
• Responsible for staff performance, recruitment, retention, and development.
• Responsible for preparing staff schedules and other related documentation.
• Responsible for the overall operation of Emergency Services/Disaster Management.

Duties/Responsibilities:

• Defines and maintains standards of nursing practice in the Emergency Room and the EMS Department.
• Initiates the development of policies and procedures that govern nursing services/EMS and otherservices under his or her supervision.
• Verifies employee credentials under his or her supervision.
• Collaborates with other departments and agencies regarding resources and services for improvedpatient care and staff development.
• Plans, develops, and implements a budget process for staffing and services rendered.
• Evaluates the quality and cost effectiveness of staffing and services within the goals of the hospital.
• Maintains professional communication with staff, physicians, administration, and all internal andexternal customers. Demonstrates leadership skills to maintain a high level of customer satisfaction.
• Ensures that quality nursing/EMS care is delivered to all patients on assigned nursing/EMS units, inaccordance with the philosophy, policies and procedures, and program plans of the hospital; ensurespatient care standards, orientation, and continuing education standards are followed.
• Managing and assisting with clinical functions.
• Pediatric Quality Care Coordinator. Responsible for the pediatric quality metrics set forth by SDEPplan.
• Attend Regional Pediatric Emergency Care quality improvement meetings.
• Communicate quality improvement through Pedi Chairman and QAPI meetings.
• Other roles and responsibilities as assigned.

Skills/Abilities:

• Excellent communication, interpersonal, organizational, and leadership skills.
• Demonstrated clinical expertise and knowledge in assigned nursing/EMS units.
• Demonstrated computer skills.
• Effective oral/written communication skills.
• Demonstrates understanding of the principles of growth and development to assess each patient's age, specific needs, and plans age specific treatment and care.

Education and Experience:

• Current Illinois nursing licensure
• BSN degree preferred
• PALS, ACLS, and/or Neonatal Resuscitation certification may be required
• Minimum of 5 years acute care nursing experience
• Demonstrated administrative/supervisory competence.

Physical Requirements:

Work is of moderate demand.

• Routine lifting requirements fewer than 25 pounds.
• Occasional lifting requirements of medium to heavy demand.
• Standing, sitting, walking, bending, reaching required; may be required to assist with and/or transport patients.
• Works inside.
• May be exposed to communicable diseases.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement
• Paid Time Off
• Tuition Reimbursement
• Health Savings Account
• Wellness Program
• Employee Assistance Program