Position Type: Full-Time
Shift: Days, No Weekends
Relocation Assistance: Available on a case-by-case basis
Travel: 0%
Sponsorship: Not available
Position Summary
The Director of Emergency Services provides strategic, clinical, and operational leadership for a large, high-volume Emergency Department within a Level I Trauma Center. This leader is responsible for departmental operations, staffing, financial performance, quality outcomes, regulatory compliance, patient experience, and service-line growth.
The Director will foster a culture of accountability, collaboration, safety, and continuous improvement while partnering closely with physicians, nursing leadership, and executive stakeholders.
Facility & Department Scope
- 926-bed acute care hospital
- Level I Trauma Center
- Approximately 350 Emergency Department visits per day
- 100 Emergency Department beds
- Approximately 200 FTEs
- 4 direct-report managers
- Union environment
- Large emergency physician group partnership
Key Responsibilities
- Provide executive oversight of Emergency Department operations.
- Ensure delivery of safe, evidence-based, patient-centered care.
- Develop, implement, and maintain departmental policies and clinical standards.
- Optimize patient throughput, staffing, productivity, and operational efficiency.
- Lead quality improvement and patient safety initiatives.
- Maintain regulatory and accreditation compliance.
- Champion patient experience and satisfaction initiatives.
- Recruit, mentor, develop, and retain nursing leaders and staff.
- Partner with physicians and executive leadership on strategic growth initiatives.
- Manage departmental budgets, labor, productivity, supplies, and capital resources.
- Monitor operational and clinical performance using measurable KPIs.
- Drive continuous improvement across quality, safety, throughput, and service outcomes.
Leadership Priorities
- Quality and patient safety
- Patient satisfaction
- Emergency Department operations
- Regulatory compliance
- Operational performance improvement
- Staff development and accountability
- Patient throughput and efficiency
Required Qualifications
- Bachelor’s degree required.
- Bachelor of Science in Nursing (BSN) required.
- Current Registered Nurse license in the applicable state.
- Minimum of 5 years of Emergency Room RN experience in an inpatient acute-care hospital setting.
- Minimum of 3 years of trauma nursing leadership experience.
- At least 3–5 years of qualifying Director-level or equivalent Emergency Department leadership experience strongly preferred.
- Leadership experience within a Level I or Level II Trauma Center.
- Experience leading a large, high-volume Emergency Department comparable in size and complexity.
- Strong hands-on knowledge of regulatory standards governing emergency services.
- Demonstrated success leading quality, safety, throughput, operational, or patient-experience improvement initiatives.
- Stable employment history.
Preferred Qualifications
- Master’s degree.
- Union environment experience.
- Experience managing large teams and multiple direct-report leaders.
- Experience managing departmental budgets, productivity, staffing, and operational performance.
Ideal Candidate Profile
The successful candidate will be an experienced Emergency Services nursing executive who has led complex operations within a Level I or Level II Trauma Center. Candidates should be able to demonstrate measurable leadership accomplishments such as:
- Improved patient throughput or reduced length of stay
- Improved quality or patient safety outcomes
- Increased patient satisfaction
- Improved staffing or productivity metrics
- Reduced operational inefficiencies
- Strengthened regulatory or accreditation readiness
- Improved employee engagement or retention
- Successful management of large-scale Emergency Department operations
Candidates should include specific KPIs, metrics, and measurable achievements on their résumé.
Benefits
The organization offers a comprehensive benefits package that may include:
- Medical, prescription, and behavioral health coverage
- Dental and vision coverage
- Telemedicine services
- Life and disability insurance
- Flexible spending accounts
- Retirement plan with employer matching
- Employee stock purchase opportunities
- Education and certification assistance
- Family-building and adoption benefits
- Paid time off and family leave
- Employee assistance and wellbeing resources
- Additional voluntary insurance and discount programs
- Relocation support where approved