Director of Energy and Environmental Services

COMPENSATION: $160,000 to $200,000 annual plus excellent benefits

*** This position is on-site at our DTLA headquarters office***

ORGANIZATIONAL BACKGROUND

ABOUT PACE

Founded in 1975, Pacific Asian Consortium in Employment (PACE) is a local community nonprofit dedicated to serving the region's diverse communities. What started as job training for the Asian Pacific Islander communities has grown into a full-service organization serving a diverse community of 40,000+ people annually across programs including: Employment, Business Development, Early Childhood Education (Head Start) Affordable Housing, Weatherization and Energy Conservation Programs. With 350+ staff, PACE is recognized as a leader in addressing problems of poverty and economic inequity in ethnic minority communities and has a reputation of being responsive to community needs. PACE is known for creating innovative solutions to the myriad of challenges faced by our clients.

PACE ENERGY in particular helps reduce energy burden by providing utility bill assistance, energy conservation education, outreach, weatherization services, and energy efficiency upgrades to low income families and individuals across Los Angeles.

Learn more at:
https://pacela.org/
https://pacela.org/our-work/energy/

POSITION DESCRIPTION

PACE is seeking a highly experienced and well-roundedDirector of Energy and Environmental Services to join the organization. This is a wonderful opportunity for someone who is looking to make an impact in their leadership role and community. The Director of Energy and Environmental Services for Low-Income Families will oversee and lead the Department of Energy’s initiatives designed to provide critical energy-related services and support to low-income households. This role requires a dynamic leader committed to reducing energy burdens and improving the quality of life for vulnerable populations through the administration of energy assistance programs (Low-Income Home Energy Assistance Program and Weatherization Assistance Program), policy advocacy, and community outreach. The Director of Energy and Environmental will work closely with government agencies, utility companies (Southern California Edison and The Gas Company), non-profits, and local stakeholders to ensure equitable access to energy resources and services

DUTIES AND REPSONSIBILITIES

Plan the Program:

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization and funding agencies.
• Develop new initiatives to support, grow and expand the program, department and organization mission and programs.
• Develop and implement short-, medium- and long-term goals and objectives to achieve the successful implementation of the department’s programs and contracts.
• Develop an annual budget and operating plan to support and effectively implement the department’s programs.
• Develop a program evaluation framework to assess the strength/s of the department and identify areas for improvement, as necessary.
• Develop funding proposals and income-generating programs or contracts for the department to create and sustain financial sufficiency to deliver additional services to the community.

Organize the Program:

• Determine appropriate leveraging strategies among programs to deliver more comprehensive services to the community.
• Review department/program operations and develop appropriate strategies to strengthen and grow operations.
• Ensure that program activities operate within the accepted policies, procedures and requirements of the organization and its fund sources.
• Ensure that program activities comply with all relevant legislation and professional standards.
• Develop forms and records to document program activities.
• Oversee the appropriate collection and maintenance of program records for statistical and program compliance that adheres to the confidentiality/privacy policy of the organization.
• Determine appropriate staffing structure of the department to ensure adequate employees are in place to support the successful operational needs.
• Implement the human resource policies, procedures and practices of the organization.
• Collaborate with Human Resources Director to ensure that personnel files are suitably protected and kept confidential.
• Monitor the appropriate discharge of the organization’s and funding agencies’ policies, procedures and guidelines.

Lead the Program:

• Provide visionary leadership for energy programs and services aimed at low-income families, ensuring that resources are effectively allocated to meet their needs.

• Develop and implement strategies to address energy affordability, access to energy-efficient technologies, and assistance in energy emergencies.

• Lead a team of professionals to design, deliver, and evaluate energy assistance programs such as the Low-Income Energy Assistance Program (LIHEAP) and energy efficiency upgrades.

• Monitor program performance and ensure compliance with federal, state, and local regulations.

• Manage the overall department operations, ensuring the efficient and effective delivery of services and accomplishment of program targets and goals.
• Ensure all staff members receive orientation and appropriate training in accordance with the organization and funding standards and requirements.
• Oversee and provide effective leadership to the department/program staff by offering appropriate direction, input and feedback.
• Communicate with clients and other stakeholders to gain community support for its programs and solicit input to improve the program services delivery.
• Develop, strengthen and grow department network and collaborations.
• Consult with other managers to ensure the appropriate leveraging, collaboration and teamwork results in an effective and efficient program delivery to the community.
• Oversee/Coordinate the delivery of services among different program activities to increase effectiveness and efficiency.

Control the Program

• Monitor and conduct a regular evaluation of program operations and develop appropriate strategies to improve and/or promote a more effective and strategic program/department implementation.
• Communicate effectively with funding agencies/companies and provide needed reports, input and recommendations, as needed.
• Work in partnership with the Controller/Fiscal Officer to ensure the department operates within approved budget, maintains a healthy/efficient cash flow and adheres to appropriate and generally accepted financial/fiscal program guidelines.
• In collaboration with Fiscal Officer/Controller, ensure that all financial records of the program are up to date and accurate.
• Ensure that all financial reports and supporting documentation are prepared and submitted according to appropriate funding/contracts/agreements.
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks.
• Submit regular reports to executive management and funding agencies on the department and program operations and provide proper recommendations or suggestions, a needed.

Responsibilities to the Agency:

• In collaboration with the COO and CEO, the Director will establish the department’s strategic agenda to achieve and/or exceed its programmatic goals.
• As a member of PACE’s Senior Level Management Team, must contribute to furthering the mission and vision of PACE and identifying strategic alliances and partnerships that will extend the organization’s brand in the community and increase avenues of support.
• Ably represent the organization at events, conferences, public events or gatherings, internal and external engagements; and project a positive image of the organization to further promote its accomplishments and services to the public and the community, among others.
• Ensure adherence to legal rules, compliance, and guidelines.

EDUCATION AND EXPERIENCE

Education

• Minimum Bachelor’s degree in Business, Public administration, Management or related field; Advanced Degree strongly preferred.

Knowledge, skills and abilities

• Verifiable knowledge of program and operations management.
• Minimum ten (10) years of experience in positions with progressively greater responsibilities.
• Minimum five (5) years of experience working in an executive leadership position.
• Minimum five (5) years of administrative experience in managing and implementing multi-million-dollar contracts.
• Strong networking and collaborative association/s with utility providers, government energy implementors and key energy program administrators highly desired.
• Demonstrated skills/abilities in a management capacity in the areas of human resources management, program operations implementation and oversight, troubleshooting and familiarity with federal, state, and local laws, codes, regulations and requirements pertaining to the program, including:
  • Principles and practices of business administration, organizational management, facilities management, and human resources management.
  • Principles and methods of finance and budget administration as they apply to the funding and reporting requirements of state and federal categorical programs.
  • Laws and regulations pertaining to managing a diverse workforce.
  • Records retention and management.
• Ability to make a well-informed decisions.
• Proficiency in the use of computers and technology such as: Microsoft Office, email and internet, database programs, simple accounting

Additional Characteristics

The Director should demonstrate competence in the following areas:

• Knowledge and understanding of ethical principles and business best practices to ensure that program and staff operate in a manner that is consistent with the standards, mission, and values of the organization.
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Effective communication: Possess strong written and verbal communication skills to ensure clear and efficient exchange of information within the organization and external stakeholders
• Creativity/Innovation: Develop new and unique ways to improve operations of the program/organization and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence internal and external stakeholders to achieve results that are in the best interest of the organization.
• Decision-Making: Assess situations to determine the importance, urgency and risks, and make informed and timely decisions based on analysis of relevant information in the best interest of the organization..
• Organize: Employ strong organizational skills to set priorities, establish work schedules, monitor progress towards goals, and track/manage data and activities
• Planning: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Problem-solving: Assess problem situations to identify causes, gather and process relevant information, propose and implement possible solutions to address identified problems.

COMPENSATION & BENEFITS

• Pay range is $160,000 to $200,000 annual depending on experience
• Affordable and robust Medical, Dental, Vision, and Life insurance plans for employee plus family with generous employer contributions
• Robust 401(k) retirement plan
• Generous paid vacation, paid holidays, and sick leave
• This position is on-site in our DTLA office

APPLICATION PROCESS

• All interested candidates MUST apply directly on our PACE website by uploading a resume AND completing the online application to be considered. We will only be reviewing applications submitted directly from out website. Please visit following link to apply:
  https://pacela.org/about/work-at-pace/
• Applications will be reviewed on a rolling basis until positions have been filled.

PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical environment the employee will work in is typically an office environment with moderate noise levels that would be expected in that type of work environment. While performing the duties of this job, the employee is regularly required to sit for extended periods of time; manipulate objects with hands. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand, walk and taste or smell. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.