Director of Engineering

The Director of Engineering will be responsible for the operation, repair, and maintenance of all buildings, machinery, and equipment of the property.

WHAT YOU'LL DO:

Staff Management

• Hold a pre-shift meeting with staff prior to reporting to stations.
• Be prepared for each daily activity and review any variations with management and staff.
• Work shifts are covered with adequate staff, ensure correct staffing during peak periods and high occupancy.
• Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
• Consistently monitor the performance of associates on an on-going basis and provide feedback. Reward, discipline and document associate performance and provide timely counseling.  Address associate complaints and resolve problems. 
• Supervise the staff and handle any associate situation.
• Properly handle all administrative work: including interviewing, hiring, performance appraisals and staff discipline documentation.
• Select qualified, goal and service-oriented individuals and develop these individuals with clear guidelines to associates.
• Ensure staff is always properly groomed and in uniform.
• Ensure work area cleanliness is always maintained.
• Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
• Maintain close control and inventory of uniforms, supplies, and equipment.
• Prepare and post weekly schedules in accordance with guest needs and staff availability.
• Conduct frequent hospitality audits to ensure the staff are conducting themselves in the manner appropriate for the department.
• Maintain a complete and accurate set of logs.
• Prepare and submit accident or injury reports when needed.
• Be a Team Player and encourage the teamwork attitude among staff.
• Ensure all guests who experience a problem receive an appropriate response, any promised compensation is delivered, and an appropriate follow up in a timely and professional manner.
• Carries out supervisory responsibilities in accordance with hotel policy and applicable laws.
• Plan, assign and direct work of associates.
• Prepare and complete payroll according to Federal, State and property guidelines.
• Promote open channels of communication between all hotel departments.

Training

• Ensure all associates are safety conscious and trained in safe work practices.
• Have a thorough knowledge of hotel fire regulations and policy, accident reports, safety programs, and what the direct duties are in relation to each; ensure that all associates are properly trained in these procedures.
• Implement proper training program and control the training of the staff to top efficiency and in accordance with DoubleTree by Hilton policies.
• Facilitate new hire training.
• Facilitate departmental training modules; continually monitor, evaluate, and revise training content to reflect changes in the process; address the needs identified by associates.

ADMINISTRATIVE

• Accountable for the financial performance of the department.
• Prepare and control hotel budget for the department.
• Monitor departmental, payroll and supply expenses in accordance with budgetary goals.
• Holds department meetings and attends inter-departmental meetings.
• Conduct inspections of work areas regularly and address items that need attention.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Route associate commendations received from guests to the person responsible for assembling the daily packet.
• Notify management of any pertinent information related to shift activities.
• Determine the requirements for and the follow-up on special groups, VIPs, etc.
• Follow supervisor’s instructions and completes other duties as directed or assigned.
• Demonstrate working knowledge of all local, Federal and State regulations including OSHA, Fire Department, Health Department, etc.

MAINTENANCE

• Evaluate condition of hotel and systems and make appropriate recommendations to GM and Senior Director of Facilities
• Strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, etc.
• Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
• Strong energy management background.
• Assist with overseeing capital construction and major maintenance projects.
• Current on all safety and sanitation policies and procedures that impact the property.
• Establish relationships with vendors and monitor vendors to assure quality, delivery, warranties, upgrades, etc. are consistently utilized. Work closely with vendors to assure proper pricing, delivery and maintenance.
• Maintain and refine the preventative maintenance program.
• Obtain competitive bids for all supplies and work orders.
• Implement OSHA and ADA guidelines and programs.
• Assist staff with guest room calls for minor and major repairs.
• Conducts equipment repairs on HVAC, Laundry, Kitchen equipment, etc.
• Review monthly operating budget, monitor and manage expenditures to ensure we stay within budget
• Ability to meet deadlines while managing multiple priorities

WHAT WE NEED:

• Must have 5 years’ maintenance experience and 3 years’ supervisory experience.
• Must have 2 years’ Director of Engineering experience in a similar capacity hotel
• Ability to interpret and complete all required Life Safety System Requirements for State, County and Brand Expectations is required.
• Birchstreet Procurement System experience preferred
• HotSOS Communication Platform Experience preferred
• Bachelor’s degree preferred or equivalent combination of education and experience.

WHAT WE OFFER:

• Medical, Dental, Vision
• Vacation, Sick, and Holiday Pay
• Basic Life and Basic AD&D
• Voluntary Life and AD&D
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Voluntary Hospitality Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• 401(k) with match
• Hotel Discounts

The DoubleTree by Hilton Washington Dulles Hotel is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to lisa.pisone@dulleshilton.com or call 703-834-1981 to let us know the nature of your request.