AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
Health, Dental and Vision Insurance
Company Health Savings Account contributions
401k with company match
Company paid life insurance
Long Term Disability
Dependent Life Insurance
Accidental Death & Dismemberment Insurance
Wellness programs
Paid Holidays
Paid vacation
Weekly direct payroll deposits
Tuition Reimbursement Program
Employee Assistance Program
Position Summary
The Director of Enterprise Applications - Operations will lead the strategy, implementation, and
maintenance of all core business applications that drive our transportation and logistics operations. This
leadership role includes critical systems such as Transportation Management Systems (TMS) and
Electronic Data Interface environments. This role will coordinate across a peer Director for Applications
ensuring quality customer delivery. This leader will ensure our application landscape is robust, scalable,
and optimized to support the high-demand, 24/7 nature of the transportation industry, driving efficiency
and competitive advantage.
Essential Duties and Responsibilities (include the following. Other duties may be assigned.)
1. Strategy & Roadmap (20%)
Develop and execute a multi-year strategy for the enterprise application portfolio, aligning with
the company's goals for fleet expansion, operational efficiency, and customer experience.
Lead the selection, evaluation, and implementation of new to modernize the applications
technology stack.
Manage the application lifecycle, including upgrades, deprecations, and integrations, ensuring
minimal disruption to operations.
Establish and manage the annual capital budget for all enterprise applications, including
licensing, support, and project costs.
2. Leadership & Team Management (25%)
Lead, mentor, and develop a high-performing team of application managers, business analysts,
and developers to deliver and understand ACT functions.
Foster a culture of technical excellence, service delivery (ITIL or similar), continuous
improvement, and strong partnership with business stakeholders (Operations, Finance,
Maintenance).
Oversee vendor management and contract negotiation for key software providers.
3. Operational Excellence, Quality Delivery and Support (35%)
Ensure the stability, security, and performance of all mission-critical applications, establishing
SLAs and monitoring key metrics.
Oversee the management of core transportation systems, including driver payroll, freight billing, load tracking, and fuel management.
Drive standardization of processes across different business functions through effective application configuration and utilization.
Implement governance processes to manage change requests, prioritize enhancements, and control application configuration
. Support SOX and SOC IT controls and requirements.
4. Business Partnership & Innovation (20%)
Serve as the primary liaison between the IT department and key business leaders, translating complex operational requirements into technical application solutions.
Work collaboratively with Infrastructure and Information Assurance leadership to foster effective and secure applications frameworks
. Identify opportunities to leverage AI, predictive analytics, and emerging technologies to optimize business operations and effectiveness.
Oversee data governance related to enterprise applications, ensuring data accuracy and integrity for reporting and decision-making.
Embrace emerging trends, operations and technologies that are applicable to the company.
Pay Range: - , General Benefits:
Job Requirements
Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodation may be made to enable individuals with disabilities
to perform the essential functions.
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a
related field.
Minimum of 8 years of progressive experience in Enterprise Applications management, with at
least 2-3 years in a Director or similar Senior Leadership role.
Direct working experience with enterprise application environment providing a resilient
applications environment. Experience in software development methodologies resulting in
high quality service delivery.
Proven experience leading large-scale system implementations.
Strong understanding of transportation business processes.
Excellent communication, negotiation, and presentation skills, with the ability to communicate
technical strategies to C-level executives.
Preferred Qualifications
Master's degree in a relevant field.
Experience in LTL TMS, EDI environments in support of transportation operations.
Familiarity with modern integration platforms and API management in a hybrid cloud
environment.
Strong customer service skills and demonstrated the ability to build professional relationships.
Strong leadership, teamwork and interpersonal skills.
Capable of dealing effectively with change.
Extremely well organized.
Highly motivated individuals who can work in a fast-paced environment.
Ability to participate in the analysis and/or resolution of IT and business issues.
Physical Demands - The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Some travel is required.
Work Environment - The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodation
may be made to enable individuals with disabilities to perform the essential functions.
Category: General Office Administration