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Director of EVS

Desert Stone
  • San Diego, California
  • Autofill and Review
30+ days ago

Job Description

Job Title: Director of EVS (Environmental Services)
About the Position: We are seeking an experienced Director of EVS with a robust background in healthcare/hospital management combined with verifiable experience in account management, operations management, and customer relations. The ideal candidate will have at least 5 years of leadership experience in environmental services management, total facility maintenance management, or hospital management.
Responsibilities:
Strategic Planning and Financial Management:
  • Develop and manage business plans and budgets for each facility in the region.
  • Achieve financial goals set for the region and analyze relevant reports.
  • Review and analyze all reports (financial, human resources, etc.) pertaining to regional operations.
Client Relationship Management:
  • Maintain strong client relationships to ensure account retention.
  • Collaborate with the Director of Operations on re-bids and contract negotiations.
  • Conduct client negotiations and renegotiate service agreements.
Quality Assurance and Operations Oversight:
  • Evaluate and ensure the quality of services delivered by Environmental Services in each regional facility.
  • Conduct inspections to determine the quality of service provided.
  • Investigate complaints regarding this operation and effect satisfactory solutions.
Team Development and Talent Management:
  • Assist in filling open positions for each facility in the region.
  • Meet with managers regularly to coach and provide feedback on performance.
  • Develop good relationships with corporate support departments to facilitate meeting the needs of the region.
  • Maintain a succession plan and identify opportunities for advancement for successful managers.
Compliance and Standards Adherence:
  • Manage in compliance with our standards of operation, client contracts, and within our Business Conduct Policy.
  • Maintain all records and reports necessary to comply with company, government, and accrediting agency standards, regulations, and codes.
  • Assess and monitor select accounts through compliance audits to ensure adherence to contracts and regulations.
Technical Expertise and Program Enhancement:
  • Utilize technical expertise to evaluate our operating program standards, measure performance, and recommend solutions to enhance or improve operations.
  • Provide regional support to our proprietary computerized maintenance management system relative to development upgrades and enhancements.
  • Publish and maintain Standard Operating Procedures (SOP's) for each specific line of service.
Training and Development:
  • Assist in the development, implementation, and facilitation of technical training programs for Facilities' Front-Line Managers and employees.
  • Provide support to the regional Operational Excellence staff and Operations teams for new facility management accounts and ensure the full implementation of our operating programs.
Qualifications:
  • Bachelor’s degree or equivalent experience.
  • Minimum of 5 years’ experience, with 2-4 years in a management role; 5+ years management experience leading facilities operations in a healthcare setting.
  • Experience working in environmental services.
  • Solid analytical and decision-making skills.
  • Strong client relationship experience.
  • Excellent communication skills: oral, written, presentation.
  • Proficiency in Spanish is a plus.
  • Ability to travel as needed.

Numbers & Facts

LocationSan Diego, California

Skills

  • Analysis Skillsunmatched
  • Budget Managementunmatched
  • Business Planunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Computerized Maintenance Management System (CMMS)unmatched
  • Contract Negotiationunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Retention/Renewalunmatched
  • Develop and Maintain Customersunmatched
  • Facilities Managementunmatched
  • Financial Managementunmatched
  • Financial Reportingunmatched
  • Governmentunmatched
  • Healthcareunmatched
  • Hospital Administrationunmatched
  • Human Resourcesunmatched
  • Job Requisition Postingunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Negotiation Skillsunmatched
  • Operational Improvementunmatched
  • Operations Managementunmatched
  • Performance Metricsunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Program Evaluationunmatched
  • QoS (Quality of Service)unmatched
  • Quality Assuranceunmatched
  • Record Keepingunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Sales Managementunmatched
  • Service Deliveryunmatched
  • Spanish Languageunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Strategic Planningunmatched
  • Succession Planningunmatched
  • Talent Managementunmatched
  • Team Buildingunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Willing to Travelunmatched
  • Writing Skillsunmatched

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