Director of Financial Aid

Director of Financial Aid

Salary

Depends on Qualifications

Location

133 James Sprunt Drive, Kenansville, NC

Job Type

Full Time Permanent

Job Number

EXVP-SS-FA-1

Division

Student Services

Department

Student Services

Opening Date

06/17/2026

Closing Date

Continuous

• Description
• Benefits

SUMMARY

HIRING SALARY RANGE

MINIMUM HIRING SALARY: $60,000

MAXIMUM HIRING SALARY: DEPENDS ON EXPERIENCE

Closing date: Review of applications will begin immediately and will continue until a final candidate has been selected.

The Director of Financial Aid administers the student financial aid program, consisting of federal, state, local, and private funds. This position supervises the staff of the Financial Aid Department (Scholarships & Veteran Affairs Benefits) and establishes procedures to ensure the efficient use of funds in compliance with applicable state and federal regulations.

This position reports directly to the Vice President of Student Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list is meant to be representative, not exhaustive. Incumbents may not perform all the duties listed, while in other cases, related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities the ability to perform the essential functions.

• Receive, interpret, and implement policies, rules, procedures, and regulations pertaining to the administration of federal and state financial aid programs and veterans' education benefits.
• Interpret, implement, and administer regulations for Title IV funding, state grants, and institutional scholarships.
• Coordinate state agency grants and awards by serving as a liaison with agency representatives to administer state awards.
• Manage annual financial aid audits and ensure accurate reporting to agencies like the Department of Education.
• Supervise Financial Aid Office staff, including two full-time Financial Aid Specialists responsible for Veterans Affairs and Scholarship programs, as well as part-time personnel.
• Maintain open and effective communication across all supervised areas through staff meetings, ad hoc meetings, e-mail, and one-on-one meetings with employees as needed.
• Process student aid applications and need analysis forms, package financial aid awards, and establish records to reflect financial aid funds awarded.
• Attend state and federal financial aid and veterans' affairs workshops for the purpose of seeking and receiving advice and counsel concerning the administration of financial aid programs.
• Counsel students and parents on financial aid policies and procedures, including presenting financial aid workshops on campus and off campus.
• Design forms, letters, and brochures for use by students, staff, parents, and high school personnel to interpret the administration and implications of local, state, and federal developments in financial aid.
• Oversee the integrity and accuracy of financial aid data systems through computerized processes.
• Collaborate with the Business Office and accounting teams to reconcile aid funds, ensuring external disbursements match internal accounts.
• Address complex student concerns, counsel students on aid eligibility, and promote financial literacy programs.
• Assist in the administration of veterans' education benefits programs by providing support to the Veterans Affairs Representative, ensuring compliance with applicable regulations, and assisting students with benefit eligibility, certification, and related processes.
• Ensure that the College has exception-free audits and Title IV program reviews by remaining current on all federal and state laws and regulations that pertain to the programs administered by the office, implementing and/or modifying office procedures to comply with those laws and regulations, and making certain that all required reports are prepared accurately and in a timely manner.
• Contribute to student satisfaction through the delivery of quality customer service in all aspects of the administration of financial aid and student employment services.
• Acquire computer/technology competencies as appropriate to the position.
• Maintain security of personal computer access.
• Perform other professional or job-related duties as assigned.
• Serve on college committees as directed by the supervisor.

QUALIFICATIONS: Education, Experience, Skills, and Abilities

The requirements listed below represent the knowledge, skills, and abilities required to perform the essential duties and responsibilities satisfactorily.

Knowledge, Skills, and Abilities:

Knowledge of NC Financial Aid Programs.

Professional, strong written and communication skills with the ability to analyze and prepare documents, reports, and correspondence with accuracy.

Proficient use of Microsoft Word, Outlook, and Excel.

Ability to take ownership and utilize constructive feedback.

Must be punctual, professional, and ethically conduct oneself.

Ability to plan and prioritize tasks.

Ability to work respectfully within a team environment.

EDUCATION and EXPERIENCE: Any combination of education and experience demonstrates possession of the requisite knowledge, skill, and abilities.

REQUIREMENTS:

Education/Skills

Required: Bachelors degree from an accredited institution in higher education administration, business, or a related field. Deep knowledge of federal financial aid programs, strong problem-solving and communication skills, and the ability to work collaboratively across various campus departments.

Preferred: Masters degree from an accredited institution in higher education administration, business, or a related field. Bilingual.

Experience

Required: 5 - 7 years of progressive financial aid experience. Experience working with student financial assistance programs and processing student financial aid awards. Computer records management experience required.

Preferred: Some supervisory experience.

PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to focus. May require travel.

WORK ENVIRONMENT: The work environment characteristics described here represent those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in indoor conditions. The noise level in the work environment is usually moderate.

This position description covers the essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisor personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

NOTICE OF NON-DISCRIMINATION

James Sprunt Community College is an Equal Opportunity Employer. The College prohibits discrimination against any person (including staff, faculty or student body) on the basis of race, color, national origin, sex, disability, religion, political affiliation, sexual orientation, gender identity, veteran status, genetic information, or age. If you need assistance or accommodations, please contact 910-296-2400.

For Full-Time Assignments Only

James Sprunt Community College employees have the opportunity to enroll in a variety of benefits. Benefits include health insurance, standard and supplemental retirement options, and supplemental pre and post-tax options. Please visit https://piercegroupbenefits.com/client/jamesspruntcommunitycollege/ and https://www.shpnc.org/new-employee-resources to view a complete list of benefits offered.

There is no paid leave, retirement or other benefits associated with temporary assignments. Prorated benefits options are available for permanent part-time assignments.

Employer James Sprunt Community College

Address 133 James Sprunt Dr.

PO BOX 398

Kenansville, North Carolina, 28349

Phone 910-296-2400

Website http://www.jamessprunt.edu