Director of Financial Aid

College: Louisiana Delta Community College Department: Enrollment Management Sub department: Financial Aid Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities:

1. Regulatory Compliance & Policy Oversight

   • Interpret, apply, and update institutional policies to ensure full compliance with federal and state regulations and statutes.
   • Serve as the institutional liaison with federal, state, and external auditing agencies; prepare for program reviews and audits.
   • Monitor and manage Return of Title IV calculations, satisfactory academic progress (SAP) appeals, professional judgment requests, over-awards, and fund reconciliation.

2. Program Administration & Fund Management

   • Oversee packaging, awarding, disbursement, reconciliation, and reporting for all financial aid programs (e.g. Pell, Direct Loans, state grants, work-study).
   • Develop and monitor financial aid budgets, project expenditures, review fund balances, and make strategic decisions to optimize utilization and avoid over commitments.
   • Lead any new implementation and maintenance of the Banner financial aid management system, integrations, and data integrity processes.

3. Leadership & Staff Management

   • Hire, train, supervise, and evaluate staff in the Financial Aid Offices college wide.
   • Establish work priorities, delegate tasks, ensure cross-training, and build departmental capacity for operational excellence.
   • Promote continuous professional development and maintain staff awareness of changing regulations and best practices.

4. Strategic Planning & Enrollment Support

   • Collaborate with enrollment management, admissions, registrar, student services, and academic departments to integrate financial aid strategies into recruitment, retention, and completion efforts.
   • Use data and trend analysis to recommend enhancements for policies, processes, and systems that improve student access, operational efficiency, and institutional goals.
   • Lead initiatives around default prevention, financial literacy, scholarship programs, and award strategies to support student success.

5. Student & Public Engagement

   • Oversee financial aid advising, workshops, and outreach to students, parents, high schools, community partners, and internal stakeholders.
   • Ensure timely, transparent, and clear communication regarding aid eligibility, award letters, rights and responsibilities, appeals, and regulatory changes.

6. Reporting & Data Analysis

   • Prepare and submit required reports (e.g. FISAP, IPEDS, Gainful Employment, institutional schedules, state agency reports) in a timely and accurate manner in coordination with other related college staff.
   • Analyze departmental metrics (e.g. processing times, appeals trends, default rates) and present findings to executive leadership.
   • Conduct or commission audits of internal procedures to assure accuracy, consistency, and quality control.

7. Other Duties

   • Participate in professional organizations, conferences, and continuous learning in financial aid.
   • Serve on college committees, contribute to institutional planning, and support special projects as assigned by senior leadership.

Required Education:

• Bachelors degree from an accredited institution (advanced degree preferred)
• Substantial experience (typically 7+ years) in higher education financial aid administration, including progressively responsible leadership roles
• Demonstrated knowledge of federal and state financial aid regulations, especially Title IV
• Advanced Experience with Banner financial aid systems, Microsoft Excel
• Strong analytical, decision-making, and budget management skills
• Excellent written and verbal communication, interpersonal, and customer-service skills
• Proven ability to supervise, mentor, and develop staff
• Experience with default management, financial literacy programs

Benefits: As a member of the Louisiana Community and Technical College System, Louisiana Delta Community College has an attractive benefits package with a wide variety of benefit options. Benefits offered include:

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program

Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment.

Louisiana Delta Community College is an equal opportunity/equal access employer. Louisiana Delta Community College is a State As Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.