Director of Growth (Marketing)

The Director of Growth is responsible for driving sales growth, increasing brand awareness, and building strong community relationships for the restaurant. This role connects in-restaurant execution with local outreach to create meaningful guest experiences and measurable results.

Key Responsibilities

• Develop and execute a Sales & Brand Growth Plan (catering, mobile orders, 3rd party delivery, traffic, check average)
• Manage in-store marketing, promotions, and merchandising
• Track and analyze marketing performance and promotions
• Build relationships with schools, nonprofits, and local businesses
• Plan and execute community partnerships and events
• Manage marketing budget and order marketing materials

What Success Looks Like

• Increased customer traffic and guest frequency
• Growth in catering, delivery, and mobile sales
• Higher check averages
• Strong community presence through partnerships (schools & organizations)
• Host and execute engaging in-restaurant community events

What We’re Looking For

• Self-starter with strong time management and organizational skills
• Outgoing, relational, and community-focused
• Results-driven with a passion for sales and marketing
• Strong communicator and team player
• Ability to manage multiple projects and meet deadlines
• Digital fluency: Canva, Google WorkSpace, Social Platforms etc.
• Support restaurant operations to ensure promotional success and excellent guest experience

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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