Director of Human Resources

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.

At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you'll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you'll find a supportive culture where your contributions are impactful and recognized.

Joining our team means becoming part of a people-first culture where your development and success are a priority. If you're ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.

What you will have an opportunity to do:

What a GREAT opportunity to lead the people operations at a one-of-a-kind iconic and historic hotel!

We are looking for a dynamic, engaging and culture driven Director of Human Resources to lead and cultivate a "Be the Difference" culture. This position will serve as the human resources business partner to the General Manager with a focus on driving service excellence through development of culture, recruitment and retention, talent management and coaching and counseling for the property.

Your role:

• Partner with the General Manager and Executive Committee members as the leader of culture.
• Lead the resort's talent & culture strategy including all areas of the employee experience.
• Manage selection processes and onboarding, ensuring the employment experience is in alignment with hotel culture. Create strategic plan around seasonal and year-round staffing needs. Coordinates job postings utilizing applicant tracking system. Ensures the selection and interviewing process is within guidelines set by the EEOC. Coordinates recruitment for management candidates
• Coordinate local annual benefits enrollment, billing/reconciliations, on-going team member questions and needs.
• Internal communication management for employees to include bulletin boards, email, and social media.
• World with leaders to manage the performance feedback and talent management.
• Facilitates training and on-boarding ensuring completion and compliance.
• Partner with resort leadership to develop and manage employee recognition programs
• Partner with the General Manager and Executive Committee members as the leader of culture
• COVID response (compliance to internal health & safety SOPs, screenings, contact tracing maintenance, compliance with local health regulations.
• Employee engagement surveys: administer surveys, facilitate action plan development and follow-up for on-going improvement of the overall team member experience.
• Maintain compliance with federal and state labor law, including EEO, wage & hour, and regulatory agencies.
• Develop the wage and salary program; ensuring wages are competitive to other hotels in the area.
• Maintain and update necessary employee files for new hires and terminations. Ensures that all employee changes are processed timely in HCM platform.
• Conduct management training and advise management of labor law issues. Ensure management is compliance with all current state and federal labor laws.
• Monitor Workers Compensation programs, ensuring claims and reports are submitted in a timely basis.
• Establish "Open Door Policy" with employees to ensure the atmosphere is one of management involvement.

What are we looking for?

• College degree preferred, and/or equivalent work experience.
• Five years of Human Resources Director experience required in hotel/resort hospitality or similar industry.
• Certification and/or License Requirement: SPHR or PHR preferred.
• Knowledge of federal, governmental, and State of California employment laws.
• Excellent computer proficiency needed.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Be able to convey information and ideas clearly, both oral and written.
• Be able to evaluate and select among alternative courses of action quickly and accurately.
• Be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• An effective listener, understanding and clarifying concerns and issues raised by team members.

Compensation:

$135000

• $150000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.