Director of Infrastructure & IT Operations

An established, profitable consumer technology company is hiring a Director of Infrastructure & IT Operations to own both sides of the house: the production infrastructure behind a platform serving 20M+ monthly visitors, and the internal IT that keeps the company running day to day.

The cloud environment and operational practices are actively being modernized. This is a build seat, not a caretaker seat.

What you'll own

• Cloud infrastructure and architecture (AWS), SRE, and production operations
• Reliability at scale: SLOs, observability, incident command, disaster recovery
• Traffic protection (bot mitigation, scraping defense, automated abuse prevention)
• Corporate IT, helpdesk, and employee technology
• Vendor management, infrastructure budget, and cloud cost

What the role requires

• 10+ years across cloud infrastructure, SRE, platform engineering, or IT operations
• 5+ years leading teams, including managers or technical leads
• Real ownership of high-traffic, customer-facing platforms in AWS or equivalent
• Comfort spanning production engineering and employee-facing IT. Most leaders have one, not both.

Strong technical judgment matters here. This is a leadership role that still expects you to make architectural calls.

Fully remote, US-based.