Job Description
Title: Director of IT – (Manufacturing and Industrial) Infrastructure and Delivery
Location: Chicago, IL
Hire Type: Direct
Compensation: $187,000 - $250,000
Bonus/ Incentives/ Stock Options: ESOP
Benefits: Very competitive health insurance: variety of medical coverage options including PPO, EPO, HDHP, with HAS and HMO (Dental, Vision
Must have Skill Set: Occasional Travel
Location: Chicago, IL
Hire Type: Direct
Compensation: $187,000 - $250,000
Bonus/ Incentives/ Stock Options: ESOP
Benefits: Very competitive health insurance: variety of medical coverage options including PPO, EPO, HDHP, with HAS and HMO (Dental, Vision
Must have Skill Set: Occasional Travel
Overview:
A leading industrial manufacturing organization is seeking a Director of IT Infrastructure & Service Delivery to lead enterprise infrastructure strategy, architecture, operations, and continuous improvement initiatives. This executive leadership role is responsible for ensuring the reliability, security, scalability, and performance of technology platforms that support business operations, digital transformation initiatives, and long-term organizational growth.
The ideal candidate will combine strong technical expertise with business acumen and leadership experience, serving as a strategic partner to executive stakeholders while leading high-performing infrastructure and service delivery teams.
Job Duties:
Infrastructure Strategy & Architecture
- Develop and execute enterprise infrastructure and service delivery roadmaps aligned with business objectives.
- Lead architecture, governance, and optimization of hybrid IT environments, including on-premises, private cloud, and public cloud platforms.
- Establish infrastructure standards and reference architectures for compute, storage, networking, cloud, and endpoint technologies.
- Drive technology lifecycle management, modernization initiatives, and infrastructure transformation efforts.
- Support business expansion, acquisitions, and technology integration projects.
Infrastructure & Cloud Operations
- Oversee enterprise infrastructure operations, including servers, storage, virtualization, backup, recovery, and high-availability environments.
- Lead cloud strategy and adoption across Azure, AWS, and hybrid cloud environments.
- Govern cloud architecture, security, identity integration, networking, and cost optimization initiatives.
- Ensure infrastructure supports critical enterprise applications, analytics platforms, and operational technologies.
- Drive capacity planning, performance optimization, and operational excellence.
Network & Connectivity
- Lead enterprise network architecture and operations, including LAN/WAN, wireless, SD-WAN, and remote connectivity solutions.
- Ensure secure and reliable connectivity across multiple facilities, distribution operations, engineering sites, corporate offices, and remote users.
- Partner with operational technology teams to support secure IT/OT integration strategies.
End User Technology & Collaboration
- Oversee enterprise endpoint management, mobile technologies, virtual desktop environments, and remote access solutions.
- Manage collaboration and productivity platforms, including messaging, conferencing, file services, and workplace technologies.
- Drive automation, self-service capabilities, and technology standardization to enhance the user experience.
IT Service Delivery & Operations
- Lead enterprise IT service management functions utilizing ITIL best practices.
- Oversee incident, problem, change, request, asset, and configuration management processes.
- Ensure high service availability and operational support for business-critical environments.
- Establish and measure service performance through KPIs, SLAs, and operational metrics.
- Lead major incident response and continuous service improvement initiatives.
Cybersecurity, Risk & Compliance
- Partner with Information Security leadership to embed security into infrastructure design and operations.
- Support identity management, endpoint security, network security, backup, disaster recovery, and business continuity initiatives.
- Ensure compliance with applicable cybersecurity and operational standards.
- Strengthen organizational resilience through risk reduction and recovery planning.
Identity & Endpoint Management
- Lead enterprise identity and access management strategy across on-premises, cloud, and SaaS platforms.
- Oversee Microsoft Entra ID (Azure AD), MFA, conditional access, privileged access management, and identity lifecycle processes.
- Manage Microsoft Intune and endpoint management technologies, including device compliance, patch management, application deployment, and remote support.
- Support zero-trust security initiatives and secure workforce access strategies.
Financial, Vendor & Team Leadership
- Manage infrastructure budgets, cloud spend, contracts, and strategic vendor relationships.
- Negotiate service agreements and ensure vendor performance aligns with business objectives.
- Lead, mentor, and develop infrastructure and service delivery teams.
- Foster a culture of accountability, operational excellence, innovation, and continuous improvement.
- Serve as a trusted advisor to business leaders and translate business needs into technology solutions.
Qualifications:
Required
- Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field; equivalent experience considered.
- 10+ years of IT experience, including significant leadership experience managing enterprise infrastructure and operations teams.
- Deep expertise in enterprise infrastructure technologies, cloud platforms, networking, service delivery, and IT operations.
- Strong understanding of hybrid cloud environments, cybersecurity principles, identity management, and enterprise service management.
- Proven experience leading large-scale technology initiatives and cross-functional teams.
- Strong business acumen, financial management, communication, and stakeholder engagement skills.
- Experience managing vendor relationships, technology budgets, and strategic roadmaps.
- Ability to travel as needed.
Preferred
- Master's degree in Information Systems, Computer Science, Engineering, Business Administration, or related field.
- Experience supporting manufacturing, industrial, or multi-site operational environments.
- ITIL and/or cloud platform certifications.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information
Numbers & Facts
| Location | Chicago, IL |
| Industry | Staffing/Employment Agencies |
| Salary | $187,000–$250,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1969 |
| Website | http://www.sterling-engineering.com |
About Company
Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:
- Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.
- Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.
Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.
Skills
- Acquisition Integrationunmatched
- Amazon Web Services (AWS)unmatched
- Asset Managementunmatched
- Automationunmatched
- Best Practicesunmatched
- Budget Managementunmatched
- Budgetingunmatched
- Business Administrationunmatched
- Business Operationsunmatched
- Business Skillsunmatched
- Business Supportunmatched
- Capacity and Performance Managementunmatched
- Change Requests/Ordersunmatched
- Channel Strategiesunmatched
- Cloud Architectureunmatched
- Cloud Computingunmatched
- Computer Architectureunmatched
- Computer Scienceunmatched
- Configuration Managementunmatched
- Continuous Improvementunmatched
- Contract Negotiationunmatched
- Cost Controlunmatched
- Cross-Functionalunmatched
- Data Recoveryunmatched
- Desktop Environmentsunmatched
- Desktop Virtualizationunmatched
- Disaster Recoveryunmatched
- Distribution Operationsunmatched
- Endpoint Securityunmatched
- Enterprise Applicationsunmatched
- Enterprise Architectureunmatched
- Enterprise Endpointunmatched
- Financial Managementunmatched
- Health Maintenance Organization (HMO)unmatched
- Health Planunmatched
- High Availabilityunmatched
- Hybrid Cloudunmatched
- IT Service Management (ITSM)unmatched
- ITIL (IT Infrastructure Library)unmatched
- Identity Data Managementunmatched
- Incident Responseunmatched
- Information Technology & Information Systemsunmatched
- Information/Data Security (InfoSec)unmatched
- Internet Securityunmatched
- Leadershipunmatched
- Local Area Network (LAN)unmatched
- Maintain Complianceunmatched
- Management Strategyunmatched
- Manufacturingunmatched
- Mentoringunmatched
- Mergers and Acquisitionsunmatched
- Metricsunmatched
- Microsoft Access Databaseunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Azureunmatched
- Mobile Technologyunmatched
- Network Architecture/Engineeringunmatched
- Network Connectivityunmatched
- Network Securityunmatched
- Operational Auditunmatched
- Operational Improvementunmatched
- Operational Supportunmatched
- Performance Metricsunmatched
- Performance Tuning/Optimizationunmatched
- Preferred Provider Organization (PPO)unmatched
- Private Cloudunmatched
- Productivity Managementunmatched
- Public Cloudunmatched
- Remote Accessunmatched
- Riskunmatched
- Risk Managementunmatched
- Security Architectureunmatched
- Security Designunmatched
- Security Infrastructureunmatched
- Service Deliveryunmatched
- Service Level Agreement (SLA)unmatched
- Software Administrationunmatched
- Software Patchesunmatched
- Software as a Service (SaaS)unmatched
- Supplier Relationship Management (SRM)unmatched
- Technical Leadershipunmatched
- Technical Strategyunmatched
- Technical Supportunmatched
- User Interface/Experience (UI/UX)unmatched
- Vendor/Supplier Evaluationunmatched
- Vendor/Supplier Planningunmatched
- Vendor/Supplier Relationsunmatched
- Virtualizationunmatched
- Wide Area Network (WAN)unmatched
- Willing to Travelunmatched
- Wireless Communicationsunmatched
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