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Director of IT Operations

The Misch Group

  • Los Angeles, California
  • 28 days ago
  • Remote
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    Skills

    • Amazon Web Services (AWS)unmatched
    • Best Practicesunmatched
    • Business Solutionsunmatched
    • CCNA - Cisco Certified Network Associateunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • CompTIA Linux+unmatched
    • Computer Networksunmatched
    • Computer Scienceunmatched
    • Computer Serversunmatched
    • Cross-Functionalunmatched
    • DHCP (Dynamic Host Configuration Protocol)unmatched
    • DNS (Domain Name System)unmatched
    • Desktop PCunmatched
    • Distributed Computingunmatched
    • Dockerunmatched
    • Establish Prioritiesunmatched
    • Firewallsunmatched
    • Functional Analysisunmatched
    • GCP (Good Clinical Practices)unmatched
    • IP (Internet Protocol)unmatched
    • IP (Internet Protocol) Routingunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Infrastructure as a Service (IaaS)unmatched
    • Interpersonal Skillsunmatched
    • Inventory Managementunmatched
    • Laptop PCunmatched
    • Local Area Network (LAN)unmatched
    • MCSA - Microsoft Certified Systems Administratorunmatched
    • Maintenance Servicesunmatched
    • Management of Information Systems/Technology (MIS)unmatched
    • Microsoft Active Directoryunmatched
    • Microsoft Remote Desktop Services (fka Terminal Services)unmatched
    • Microsoft Windows Azureunmatched
    • Microsoft Windows Operating Systemunmatched
    • Multitaskingunmatched
    • NFS (Network File System)unmatched
    • NIS (Network Information Service)unmatched
    • Network Administration/Managementunmatched
    • Network Configuration Managementunmatched
    • Network Supportunmatched
    • Network Systemsunmatched
    • Operating Systemsunmatched
    • Operational Strategyunmatched
    • People Managementunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Production Supportunmatched
    • Project Planningunmatched
    • Resource Managementunmatched
    • SQL (Structured Query Language)unmatched
    • Security Monitoringunmatched
    • Server Hardwareunmatched
    • Software Administrationunmatched
    • Software Installationunmatched
    • Software Licensesunmatched
    • Software Patchesunmatched
    • Strategic Planningunmatched
    • Systems Administration/Managementunmatched
    • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
    • Technical Leadershipunmatched
    • Technical Recruitingunmatched
    • Technical Supportunmatched
    • VMWareunmatched
    • WINS (Windows Internet Naming Services)unmatched
    • Wide Area Network (WAN)unmatched

    Description

    Description



    Location:     US


    Department:     Information Technology


    The Director of IT Operations manages our enterprise systems including cloud services, cloud infrastructure and networks, workstations, servers, system management, and business applications.


    Key Responsibilities


    • Lead IT operational and strategic planning, innovation, project planning, and resource allocation.
    • Manage and maintain networks and cloud infrastructure, including hardware/software planning, installation, configuration, and support for networking, server, desktop, and business systems.
    • Manage 24/7 critical production support applications.
    • Coordinate daily support issues across sites to keep systems highly reliable and operational.
    • Maintain documented inventory of software licenses, hardware, backup procedures, and IT processes.
    • Implement technology to proactively monitor and protect IT infrastructure.
    • Monitor technology security, including network account passwords and IP addresses.
    • Perform maintenance, repairs, backups, patches, and upgrades.
    • Establish processes to keep computing and networking systems in excellent condition.
    • Inform business units of current and future IT activities and projects.
    • Research current and potential resources/services and recommend improvements.
    • Manage IT staff including recruitment, supervision, scheduling, development, and evaluation.
    • Troubleshoot and provide effective technical support.
    • Manage and prioritize multiple projects.


    Skills, Knowledge and Expertise


    • Bachelor’s degree in Computer Science, engineering, or equivalent.
    • AWS / Azure certifications, MCSA, CompTIA Linux+, or CCNA are pluses.
    • 8+ years progressive IT experience with at least 3 years management experience.
    • Windows OS, Active Directory, Terminal Servers, SQL, Office365.
    • Distributed computing/client-server, NFS/NIS, DNS/WINS/DHCP, gateway/firewalls, LAN/WAN, TCP/IP routing.
    • VMware, Docker, Kubernetes.
    • Azure / AWS / GCP cloud knowledge is a plus.
    • Strong server hardware, OS, protocols, standards, best practices, Terminal Services, desktops, and laptops knowledge.
    • Strong communication, cross-functional partnership, analytical/problem-solving, vendor-management, and interpersonal skills.

    Numbers & Facts

    LocationLos Angeles, California (
    Remote    )

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