Director of Marketing

Aramark

GA

JOB DETAILS
SKILLS
Advertising, Advertising Agencies, Advertising Monitoring, Amusement Parks, Brand Management, Brand Marketing (Branding), Brand Strategy, Budget Management, Business Administration, Business Strategy, Channel Marketing, Communication Skills, Computer Skills, Content Management Systems (CMS), Contract Management, Cost Control, Creative Brief, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer/Client Research, Direct Marketing, Editing, Email Marketing, Entertainment and Media, Equal Employment Opportunity (EEO), Graphic Design, Inventory Costs, Inventory Management, Leadership, Marketing, Marketing Campaign, Marketing Communications, Marketing Plan, Media Buying and Planning, Media Campaigns, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multiplatform/Cross-Platform, Multitasking, Online Marketing, Organizational Skills, Outbound Marketing, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Profit & Loss, Project Tracking, Promotional Programs, Public/Media/Press/Analyst Relations, Return on Investment (ROI), Sales, Sales Management, Salesforce.com, Social Media, Strategic Planning, Team Lead/Manager, Time Management, Trend Analysis, Twitter, Video Editing, Web Analytics, Web Design, Wordpress, Writing Skills, eCommerce Sales
LOCATION
GA
POSTED
25 days ago

Job Description

The Director of Marketing is responsible for creating and implementing an effective marketing program across all platforms that drive increased attendance to Stone Mountain Park. Additionally, this position manages the marketing team and oversees the advertising and digital agencies as well as serves as the brand steward for the Park. All other duties as assigned.

Job Responsibilities

  • Develop and execute the annual marketing plan for all components of Stone Mountain Park including, but not limited to, Atlanta Evergreen Lakeside Resort, Stone Mountain Golf Club, Stone Mountain Campground, park attractions, events and festivals.
  • Lead integrated marketing campaigns across paid media, digital marketing, CRM/email, social media, partnerships, public relations, and on-property promotions.
  • Manage advertising strategy, media planning, agency relationships, and creative development to drive attendance, revenue, and brand awareness.
  • Oversee brand management and ensure consistent messaging and visual standards across all marketing channels and customer touchpoints.
  • Manage all owned digital channels, including websites, email marketing, online listings, and social media.
  • Analyze campaign performance, website analytics, sales trends, and marketing ROI to optimize strategy.
  • Lead internal marketing staff and external agency partners while coordinating cross-functional marketing projects.
  • Direct marketing support for major seasonal festivals, attractions, special events, memberships, lodging, golf, and group sales.
  • Assist in selecting, evaluating and making staff hiring decisions within the Marketing Department.
  • Prepare all creative briefs for each major marketing campaign. Serve as the Park's brand champion to ensure the advertising and marketing communication is aligned to the brand strategy and exceeds our guests' expectations.
  • Oversee all Park research and be the advocate for all consumer insight learning.
  • Work closely with sales manager and team to determine business objectives and strategy to achieve best results.
  • Represent the Park in key relationships with local industry groups, associations, and community officials.
  • Oversee the development of the annual marketing budget, monitor progress, assure adherence and evaluate performance.
  • Represent the Park in Corporate marketing initiatives including website and ticketing vendors.
  • Ensure all marketing and ticketing initiatives are communicated clearly and effectively to all Park departments.
  • Stay informed of developments in the marketing field as well as the entertainment industry and use this information to insure the Park and marketing is innovative and competitive.
  • Directs all new product/attractions promotion and roll-out.
  • Adhere to ARAMARK policies and procedures.
  • Other duties assigned.

Qualifications

Ideal candidates will possess a bachelor's degree in Marketing, Communications, Business or Advertising with an MBA desirable. Must have excellent communications skills, both written and verbal. Minimum of 8 years of experience working with theme parks and/or in the entertainment industry preferred. Must have experience working with the public.

Additional requirements include:

  • Superior organizational, time management and communication skills required.
  • Outstanding leadership skills and the ability to multi-task.
  • Very good problem resolution techniques.
  • Solid financial skills and accountability.
  • Must be computer literate, proficient computer skills including MS Word, MS Excel and MS Outlook.
  • Must be familiar with all areas of compliance relating to operating a fuel dock.
  • Must be willing to work long hours, rotational shifts, weekends, holidays and have rotational days off.
  • P&L accountability and/or contract-managed service experience is required.
  • Ability to manage and maintain inventory/cost controls is required.
  • Ability to deal effectively with customers and other company personnel. Ability to speak effectively before groups of customers, guests or employees.
  • Must be comfortable sitting, walking and standing for long periods of time.
  • Experience with the following programs preferred: CMS software (WordPress and AEM), CRM systems (MailChimp, Inntopia, Revinate, Salesforce), PMS and CRS systems - hospitality (Opera, Synxis), Ticketing Systems (Gateway Galaxy, FareHarbor, Accesso), GA4, Canva and/or graphic design/video editing, and experience with social media platforms.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/