Director of Nursing

Title: Director of Nursing

Reports To: Chief Medical Officer

Direct Reports: Nurse Manager(s) - ACC, ADPC, CPC, CPC-W, MPC and WPC, Diabetes Educators, Registered Dietician, Vaccine Coordinator, and Director of Clinical Outreach Programs

Classification/Category: Executive Level

Work Status: On-Site

Stipend(s): $50 Cellphone Stipend

Status: Exempt

Summary of Position

The Director of Nursing is responsible and accountable for the delivery of nursing services for all nursing staff and clinical nursing operations. The Director has administrative responsibility for the development of nursing policies, quality improvement efforts, coordination of staffing and professional development of nursing and clinical support staff. The Director of Nursing will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

RCCHC Mission, Vision and Values

Mission: Great care for every one every day.

Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.

Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)omitted

Population Served

Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents, migrants and seasonal farmworkers, as well as, visitors of Hertford, Bertie, Northampton, Gates, Washington and surrounding counties, regardless of their ability to pay.

Minimum Qualifications

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Works effectively with others and is able to organize workload, as well as assume responsibility and maintain discretion and confidentiality.
• Must be able to work independently, exercise appropriate decision-making skills, and function effectively on a team.
• Must be able to speak and communicate clearly and effectively.

Education: BSN required; MSN preferred

Experience: Previous work experience in a healthcare environment with a minimum of 3 years of experience in supervisory management preferred.

Certification(s)/Licensure: Current North Carolina RN license

Knowledge:

• Knowledge of nursing principles, practices, and procedures.
• Knowledge of federal, state and payer regulations and requirements related to nursing including patient safety, infection control, and confidentiality.
• Knowledge of medical terminology.
• Knowledge of quality assurance, risk management, utilization management, and outcomes management standards.

Skills:

• Skills in time management and prioritizing work.
• Skill in the management of staff from recruitment through evaluation and termination.
• Skill in utilizing computerized systems to gather data, analyze results, and make recommendations.
• Skill in developing/monitoring budgets and maintaining cost-effective nursing practices.

Abilities:

• Ability to analyze data, problem solve, and make decisions related to nursing issues.
• Ability to communicate with all levels and departments about nursing topics.
• Ability to make presentations before organizational leadership, providers, and other clinical staff.
• Ability to collaborate with organizational leadership to improve clinical operations.
• Ability to competently use Microsoft Office, including Work, PowerPoint, Excel, and appropriate organizational software.

Essential Functions

• Participates in senior level management in all planning, budgeting, policymaking, and decision making related to clinical operations involving nursing staff.
• Develops, maintains, implements and communicates nursing policies and procedures to staff that conform to current standards of nursing practice and organizational mission.
• Identifies clinical and educational needs and directs the process for meeting these needs.
• Monitors outcomes, budget, results, patient satisfaction surveys, and other indicators of nursing performance.
• Ensures that nursing aspects related to risk management, reimbursement, and other administrative functions are incorporated into operational systems. Monitors outcomes, patient satisfaction surveys, and other indicators of nursing performance.
• Maintains high quality of care by nursing staff through continuous improvement of standards and protocols.
• Ensures all staff is trained in quality assurance/control requirements and meet these standards.
• Oversees nurse leadership and clinical support staff schedules to ensure adequate coverage for each clinic.
• Participates in the recruitment and selection of nursing personnel and assures sufficient staff is hired.
• Proactively develops positive employee relations, incentives, and recognition programs. Promotes

Teamwork, mutual respect, and effective communication.

• Performs regular site visits to each clinic.
• Stays current with state, federal, and payer regulations/requirements and updates professional standards for nursing for the medical practice appropriately.
• Assures that nursing departments complies with all safety policies, risk management policies and workplace safety rules.
• Identify opportunities for improvement within the clinical department, supporting the Quality Improvement/Risk Management Director in the implementation of QI process to assure clinical quality measures are met.
• Collaborates with RCCHC population health team to integrate initiatives related to but not limited to care coordination, Telehealth, and referrals related to population health
• Participate as an active member of the Leadership team
• Occupational Health Oversight
• Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation