Director of Nursing Operations

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Director of Nursing Operations with Methodist Hospital Northeast you can be a part of an organization that is devoted to giving back!

Benefits

Methodist Hospital Northeast offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Methodist Hospital Northeast family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Director of Nursing Operations to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Director is responsible to the Chief Nursing Officer for the management of the areas/units in the department under his/her direction. This includes responsibility for the organization, coordination and direction of patient care services for patients admitted to this area and for participation in activities designed to increase patient census and control costs in these areas. She/he works cooperatively with administrators, physicians, staff, other directors, and all customers of the Methodist Healthcare System to provide services that consistently meet and exceed customer expectations.

Essential Job Functions: 

1. *Responsible for the oversight and supervision of all processes in accordance with recognized and accepted internal (e.g. unit, department, and hospital) and external (e.g. JCAHO, Medicare, OSHA) standards in order to facilitate optimum care and health education for patients and appropriate utilization of resources which support daily operation in his/her area. 

2. The following activities are unique to this position: a) Represents the MHS facility and interfaces with other facility Directors, MHS leadership, medical staff and the community. b) Identifies and guides human and material resource needs and activities in his/her area. c) Provides oversight and analysis of the annual budget and assists the CNO with the development of strategic and business plans. d) Monitors variance/occurrence reporting of financial and clinical performance data in his/her areas. 

3. Works cooperatively with the Nurse Administrators/Nurse Managers to communicate daily issues of concern and maintain adequate staffing and processes to optimize patient throughput. 

4. Provides leadership and direction to the Nurse Managers to ensure appropriate staffing in accordance with the organizational goals and objectives. Identifies modifications in staffing based on patient acuity and census. 

5.  Supervises and directs the Nurse Managers to address patient, visitor, employee and physician incidents/complaints and ensures that timely & appropriate follow up occurs. 

6. *Evidences commitment to Total Quality Management and shared governance activities. a) Focuses on meeting or exceeding customer expectations. b) Participates in and/or leads Process Improvement Teams, Department Improvement Teams, Task Teams, and/or individual process improvement efforts. c) Attends hospital, area and unit/departmental TQM educational offerings. 

What qualifications you will need:

• Graduation from an accredited school of nursing. 
• Bachelor Degree in Nursing preferred, Master Degree highly preferred. 
• Management, human relations, psychology, communication and adult education courses are desirable.
• Appropriate experience may be substituted with the approval of the Chief Nursing Officer of the hospital. 
• The Director must have a minimum of five years clinical experience. 
• Additional clinical experience is desirable.
•  A minimum of five years administrative and/or supervisory experience is also required. 
• Three years experience with TQM and shared governance activities is desirable.  

Minimum License and Certificates Required: 

• Current registration as a professional nurse, in the State of Texas.  

Methodist Hospital Northeast is a 232 bed, full service hospital. We are home to the Joint Replacement Academy. We offer the latest treatment options for knee and hip pain. We house an impressive neurosurgical program. This program offers services from elective spine surgeries to advanced and comprehensive brain and spine care.

We are recognized by the American Heart Association/American Stroke Association as a Certified Primary Stroke Center. We handle patients with urgency. We are acknowledged by the American College of Cardiology as an Accredited Chest Pain Center with Primary PCIa. All complaints are handled crucially. We are identified by the American Nurses Credentialing Center for having a Pathway to Excellence Program. We dedicate resources to our employees. We have received the Mission: Lifeline® Bronze Receiving Quality Achievement Award. This is awarded for implementing specific quality improvements. These measures were outlined by the American Heart Association. The improvements impact the treatment of patients who suffer severe heart attacks. This was outlined by the Texas Award for Performance Excellence. We have been nationally recognized by Leapfrog’s Hospital Safety Grade A.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Director of Nursing Operations opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.