Director of Online Instruction and Statewide Delivery

Posting Details

Posting Summary

Working Title Director of Online Instruction and Statewide Delivery Role Title 12 month - Administrative - In Role Code 01123-FP FLSA Exempt Pay Band 00 Position Number 280FA032 Agency Northern VA Community College Agency/Division NV280-Exec VP Academic & Student Svs Work Location Fairfax County - 059 Hiring Range Hiring range is $95,000 to $125,000. Starting salary will be commensurate based on experience, education, and other qualifications appropriately related to the position and will fall within the specified hiring range. Emergency/Essential Personnel No EEO Category 1-Officials and Administrators Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Work schedule is Monday - Friday 8:30 AM to 5:00 PM, with occasional weekends and evenings.

Sensitive Position No Job Description

General Description:

This position is responsible for leadership of the faculty services and support unit of the college's online unit, NOVA Online. Manage faculty scheduling and workload, orientation and training for new online faculty, evaluation of faculty performance, and quality assurance. Oversee statewide delivery of NOVA Online courses through Shared Services Distance Learning (SSDL) as well as Phase II delivery of courses between VCCS partner colleges.

• This position is not eligible for telework.*

Duties and Tasks:

• Supervise development and revision of highly complex schedule of classes for online unit.
• Supervise enrollment management activities to ensure achievement of enrollment targets.
• Interact extensively with faculty, deans, and provosts regarding faculty scheduling and workload.
• Supervise process for assessing faculty readiness for teaching online, orienting and training faculty to teach online, and first-year mentoring experiences for new online faculty.
• Evaluate faculty performance through annual class observations of 700+ faculty and provide detailed input to deans and other faculty supervisors.
• Partnering with Director of Student Services, respond to student complaints about online courses and faculty and intervene as necessary.
• Develop and implement robust quality assurance process in partnership with instructional design team to systematically assess and improve quality of online instruction from design and facilitation perspectives.
• Serve in key leadership role for NOVA Online. Represent NOVA Online through publishing and presenting at national conferences.
• Oversee Shared Services Distance Learning (SSDL) program.
• Work with Liaisons, Deans and Vice Presidents from 22 VCCS Partner colleges to ensure quality delivery of NOL courses.
• Approve new courses for Phase II sharing between partner colleges.
• Assist senior administrators with access to faculty credentials for accreditation purposes.
• Train new liaisons and oversee all administration of SSDL courses including SIS coding, coding errors, billing, and communication with Liaisons.
• Oversee correct merging of students into courses and assist with any issues that may arise. Maintain annual MOUs between colleges and manage stipends for Liaisons.
• Ensure quality instruction through a variety of activities including management of an award for faculty excellence and other ways of showcasing excellent teaching; supporting ongoing professional development opportunities for online faculty; addressing problems with faculty performance; creating and implementing systems to routinely monitor quality of online instruction proactively; virtually conduct online classroom visits and review student evaluation data and act on findings.
• Make regular requests from employees for updates and input on college decisions and share feedback with supervisors for inclusion in the NOVA Brief.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

• Creativity, vision, dedication to data-driven decision-making, and outstanding attention to detail.
• Commitment to continual improvement and ability to tactfully and supportively guide faculty and staff in examining performance data and making needed improvements.
• Ability to successfully manage multiple short- and long-term projects along with routine daily responsibilities.
• Ability to work effectively and lead a team effectively in a complex, fast-paced, rapidly-changing environment.
• Excellent written and oral communication skills.
• Comfort working independently while interfacing with varied staff within NOVA Online and college-wide.
• Ability to use Canvas, web conferencing software, web 2.0 tools, spreadsheets and databases, and PeopleSoft.
• Demonstrated ability to lead through organizational change, ambiguity, and competing priorities while maintaining collaborative relationships and operational continuity.
• Knowledge of best practices in online instruction, pedagogy in higher education, and trends in distance learning.
• Knowledge of accreditation, regulatory, and compliance expectations related to distance education, including Regular and Substantive Interaction (RSI), accessibility standards, identity verification, and state authorization requirements.
• Knowledge of principles of outcomes assessment in higher education.

Minimum Work Experience:

• Master's degree awarded by a regionally accredited institution
• Experience collaborating with academic leadership, faculty governance bodies, and discipline groups to implement scalable online learning practices while balancing institutional consistency.
• Experience managing/supervising faculty in higher education.
• Experience supporting or administering shared services, consortium-based, or statewide online learning models.
• Experience using data analytics and student success metrics to inform operational decisions, instructional improvements, enrollment strategy, or resource allocation.
• Online teaching experience.

Additional Considerations

Additional Considerations:

• Doctorate awarded by a regionally accredited institution
• Quality Matters certification
• Community college experience
• College teaching experience
• Experience with quality assurance for online education

Operation of a State Vehicle No Supervises Employees Yes Required Travel

Maybe required to travel occasionally for meetings/conferences.

Posting Detail Information

Posting Number FAC_2002P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 07/07/2026 Job Close Date 07/26/2026 Open Until Filled No Agency Website www.nvcc.edu Contact Name Email Phone Number Special Instructions to Applicants

Northern Virginia Community College (NOVA) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA, we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA. To learn more about NOVA's commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College.

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

We strive to ensure our employees have tools and development opportunities to support and promote NOVA's mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu.

The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA's Annual Security Reports.

Employees must reside in Virginia, Maryland or District of Columbia.

Additional Information Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/98048

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • I understand that only information provided at the time of the application submission will be considered when determining my qualifications and only responses to Supplemental Questions that can be verified in my application and resume will be credited.

• Yes

• No

• • I understand that this position is not telework eligible and I will be required to attend work in-person.

• Yes

• No

• • I understand this position is located in Virginia and I will be required to reside in the DMV metro area.

• Yes

• No

• • Do you now, or will you in the future, require sponsorship for an employment visa?

• Yes

• No

• • Do you have Master's degree awarded by a regionally accredited institution ?

• Yes

• No

• • Do you have experience collaborating with academic leadership, faculty governance bodies, and discipline groups to implement scalable online learning practices while balancing institutional consistency ?

• Yes

• No

• • Do you have experience managing/supervising faculty in higher education ?

• Yes

• No

• • Do you have experience supporting or administering shared services, consortium-based, or statewide online learning models ?

• Yes

• No

• • Do you have experience using data analytics and student success metrics to inform operational decisions, instructional improvements, enrollment strategy, or resource allocation ?

• Yes

• No

• • Do you have online teaching experience ?

• Yes

• No

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document