Job Description
Director of Operations – El Segundo, CA
- Provide strategic and day-to-day leadership across property operations, including leasing, resident relations, maintenance, and collections.
- Preparation of annual operating plans and budgets.
- Set revenue targets and ensure execution against portfolio objectives.
- Identify opportunities for operational improvement and expense reduction.
- Lead and oversee value-add initiatives, including interior renovations and common area upgrades.
- Oversee all aspects of staff leadership including recruitment, onboarding, training, development, performance management, and retention.
- Monitor compliance with Operations and Accounting policies and procedures.
- Collaborate cross-functionally with Finance, HR, Marketing, Legal, Technology, and other departments.
- Strategic operational leadership with strong business acumen
- Exceptional customer service and resident-focused mindset
- Advanced analytical and problem-solving abilities
- Comp: $150-175K + bonus
- Bachelor’s degree preferred OR equivalent experience (10+ years in property management).
- 8+ years of progressive leadership experience in multifamily operations or portfolio management.
- 5+ years in a people management role leading multi-site teams.
- Demonstrated track record of P&L ownership and financial accountability.
- Strong communication, organizational, and decision-making skills.
- High level of computer literacy and comfort leveraging technology in operations.
- Yardi Systems (Voyager 8, Yardi Forecast, CRM IQ, RentCafe, etc.)
- Learning Management System software (Aspire, Grace Hill, etc.)
- Payables Systems – Avid / Yardi Smart AP
- AI Systems – EliseAI, ChatGPT, Anthropic
- Reputation Management Systems - Soci
- Lease Administration CRMs - Bluemoon
- Microsoft Suite (Outlook, Excel, Powerpoint)
Numbers & Facts
| Location | El Segundo, California |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1992 |
| Website | https://www.careerstrategiesgroup.com |
About Company
Career Strtegies Group is a national, full service recruiting, outplacement and career services organization. The firm specializes in the career needs of attorneys, financial professionals, and C-suite and other senior executives. It also has a smaller recruiting operation for healthcare professionals and administrators in the NY, CT and NJ area. The firm has particular experience with professionals aged 50+, and in the area of career change for attorneys and professionals. Firm founder Bruce Blackwell is an original member of the career transitions team established by the New York City Bar Association, and is a noted author and lecturer on career issues for lawyers and other professionals.
Skills
- Accounting Policiesunmatched
- Accounts Payableunmatched
- Analysis Skillsunmatched
- Artificial Intelligence (AI)unmatched
- Budget Managementunmatched
- Business Skillsunmatched
- Communication Skillsunmatched
- Computer Skillsunmatched
- Cross-Functionalunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Support/Serviceunmatched
- Financeunmatched
- Forecastingunmatched
- Investment Managementunmatched
- Leadershipunmatched
- Learning Management System (LMS)unmatched
- Leasingunmatched
- Legalunmatched
- Maintain Complianceunmatched
- Marketingunmatched
- Microsoft Excelunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Onboardingunmatched
- Operational Expenditure (OPEX)unmatched
- Operational Improvementunmatched
- Operational Strategyunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- People Managementunmatched
- Performance Managementunmatched
- Problem Solving Skillsunmatched
- Profit & Lossunmatched
- Property Maintenanceunmatched
- Property Managementunmatched
- Revenue Planningunmatched
- Technical Operationsunmatched
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