Director of Operations: Evening

• Chick-fil-A Careers
• Grandview Yard
• Director of Operations: Evening

Director of Operations: Evening

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Full-time

$18.00 - 20.00 per hour

Description

The role of Assistant Director of Operations, PM role is one that embodies character, chemistry, competency, capacity, and the entrepreneurial spirit. The Assistant Director is a forward-thinking partner providing visionary leadership to ensure the overall effort of the director, shift leaders, team leaders, and team members achieve business goals. They must have integrity, a deep desire to do what is right versus "being right" to build a strong and healthy organization. The leader must maintain chemistry with the team where they create a fun and caring environment for talent to be nurtured. This senior-level role would be responsible for cultivating harmony and a thriving culture among the team.

Additionally, the Assistant Director would primarily partner with the Operator to own, to grow, and to take the business to the next level through: excellent operations, a "REMARK"able Drive Thru experience, a thriving catering business, and development of senior leadership through consistent development meetings and one-on-one sessions. A Director must always be growing themselves through leadership material as well as developing others around them. Directors must always be professional, mature, positive, growth-minded, and poised. They must always be a humble servant leader, willing to share success, receive and give feedback.

Requirements/Responsibilities

The Assistant Director is responsible for:

• Overseeing the Best-in Class Hospitality to guests
• Overseeing Front of House shifts and teams of 14-18 team members
• Directing the daily operations of a quick-service restaurant
• Ensuring that food safety and quality assurance standards are me
• Enforce team member handbook policies
• Handles and documents all Team Member coaching(s), disputes, and corrections with grace and clear communication.
• Passion for serving and helping others
• Finds opportunities to be generous with our guests and our team
• Leading and overseeing the coordination of all aspect of PM operations
• Maintains shift productivity and labor goals, including break compliance
• Ensures adherence to all safety and security procedures
• Cash management and flow during day part
• Excellence in daily operations of a high-volume, fast-paced restaurant
• Respectful and immediate response to guest needs
• Take and assemble catering orders
• Ensure stewardship of all resources, even the smallest things: paper goods, towels, etc.

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Referral program
• Employee discount
• Mileage reimbursement

Chick-fil-A - Grandview Yard

807 W 3rd Ave, Columbus, OH 43212, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.