Mercy Hospital Ardmore is seeking a dynamic cardiovascular leader for a high-impact role with significant growth potential. This position partners closely with physicians and Oklahoma Heart Hospital (OHH) to support a growing cardiovascular service line, including the expansion to two Cath Labs and the growth of a dedicated Cath Lab team. Responsibilities include physician relations, business development, strategic alignment, and operational leadership across inpatient and outpatient services, including the Heart & Vascular Clinic, Nuclear Medicine, Cardiac Sonography, stress testing, and echo services, with a focus on improving efficiency and productivity. Long term, this role offers the opportunity to expand into a regional Southern Oklahoma cardiovascular leadership position, with potential oversight of Cardiac Rehab and continued service line growth.
The Director of Operations is also responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience.
The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.
Minimum Qualifications:
Education: High school diploma or equivalent.
Experience:
Five (5) years’ experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.
Skills, Knowledge Abilities:
Strong leadership and team-building skills
Excellent communication and interpersonal skills
Strategic and analytical skills
Financial acumen and budget management
Knowledge of healthcare regulations and compliance
Ability to drive process improvements and enhance operational efficiencies
Advanced knowledge of healthcare operations and patient-centered care practices
Knowledge of resource management and continuous improvement methodologies
Preferred Qualifications:
Education: Bachelor’s or master’s degree in business administration, operations management, healthcare administration, or a related field.
Experience: Ten (10) years of experience in healthcare operations management. Proven track record in managing complex operations and leading teams to success.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.