Mercy Hospital Ardmore is seeking a dynamic cardiovascular leader for a high-impact role with significant growth potential. This position partners closely with physicians and Oklahoma Heart Hospital (OHH) to support a growing cardiovascular service line, including the expansion to two Cath Labs and the growth of a dedicated Cath Lab team. Responsibilities include physician relations, business development, strategic alignment, and operational leadership across inpatient and outpatient services, including the Heart & Vascular Clinic, Nuclear Medicine, Cardiac Sonography, stress testing, and echo services, with a focus on improving efficiency and productivity. Long term, this role offers the opportunity to expand into a regional Southern Oklahoma cardiovascular leadership position, with potential oversight of Cardiac Rehab and continued service line growth.
The Director of Operations is also responsible for overseeing the operations of hospitals and/or clinics, ensuring efficient service delivery and promoting a collaborative work environment. Key duties include implementing strategic plans, managing budgets, ensuring compliance, and enhancing patient experience.
The role involves tracking performance, reporting, and driving process improvements, all aligned with Mercy's mission and vision.
Minimum Qualifications:
Education: High school diploma or equivalent.
Experience:
Five (5) years' experience demonstrating capabilities and success applicable to the role. Demonstrated experience may be gained from prior operational management and/or leadership roles, through completion of college degrees, or a combination of applicable professional and educational experiences.
Skills, Knowledge Abilities:
Strong leadership and team-building skills
Excellent communication and interpersonal skills
Strategic and analytical skills
Financial acumen and budget management
Knowledge of healthcare regulations and compliance
Ability to drive process improvements and enhance operational efficiencies
Advanced knowledge of healthcare operations and patient-centered care practices
Knowledge of resource management and continuous improvement methodologies
Preferred Qualifications:
Education: Bachelor's or master's degree in business administration, operations management, healthcare administration, or a related field.
Experience: Ten (10) years of experience in healthcare operations management. Proven track record in managing complex operations and leading teams to success.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Mercy Health is part of Bon Secours Mercy Health (BSMHealth.org,) one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit.