Director of Operations for The ROCK Community Center for Youth & Children

Description:

PositionTitle: RCCYC Director of Operations

Department: JEWEL Human Services

Reports To: Executive Director of Administration Direct Reports: Administrative Coordinator, Kitchen Manager, Transportation Liaison

PositionType: Regular Full-Time

FLSAStatus: Exempt

Date: September 12, 2025

CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC).

OUR MISSION

The ROCK Community Center for Youth & Children (RCCYC) champions the development of healthy, whole, and resilient youth and children in Arlington Woods and beyond. The Center provides safe,accessible,high-quality,holisticprogramsandsupportservices for K-12 youth and their families, spanning education, recreation, leadership, and enrichment.

YOUR ROLE IN OUR MISSION

The Director of Operations ensures that the day-to-day administrative, logistical, and support functions of RCCYC run smoothly so staff, volunteers, and youth can thrive in a safe, well-managed environment.

This role manages registration, attendance, food service coordination, transportation liaison activities, supply/inventory control, scheduling, and compliance reporting. Additionally, the Director of Operations manages operationalbudgetlines (supplies, snacks/meals, transportation, and administrative systems) and provides regular financial updates to the Center Director, who holds overall responsibility for RCCYC's budget and grant compliance.

ESSENTIALDUTIES&RESPONSIBILITIES:

Administrative & Enrollment Management

Oversee youthregistration,enrollment,andrenewalprocesses; maintain accurate records and databases.

Manage dailyattendancetracking and ensure accurate reporting.

Ensure compliance with confidentiality, licensing, and funder requirements for documentation.

Daily Operations & Logistics

Coordinate transportationlogistics, including IPS bussing and parent/guardian pick-up protocols.

Oversee snack/mealservice in collaboration with the Kitchen Manager.

Maintain inventory of supplies; manage ordering and distribution.

Backup for CACFP reporting and compliance working directly with the Kitchen Manager.

Ensure all classrooms and program spaces are ready for use each day.

Staff Scheduling & Support

Develop and manage daily/weeklystaffschedules in collaboration with the Center Director and Director of Programs.

Track staff time, coverage needs, and substitute arrangements.

Support incident documentation and ensure compliance with RCCYC and ESC policies.

Budget & Financial Stewardship

Manage operationalbudgetlines (supplies, food/snacks, transportation, administrative systems).

Monitor daily/weekly expenditures to ensure alignment with approved budgets.

Review monthly financial statements with the Center Director.

Collaborate with the Center Director to plan and adjust budget allocations as needed.

Safety & Compliance Support

Partner with ESC's central Facilities and Security teams to ensure a safe,welcoming environment.

Maintain compliance with youth protection, health, and safety policies in all operational areas.

Conduct operational checks to identify and resolve risks before they impact programming.

Reporting & Accountability

Provide the Center Director with operational reports (attendance, incidents, meal counts, transportation).

Contribute data for grant reporting, compliance audits, and funder updates.

SUPERVISORY RESPONSIBILITIES:

Administrative Coordinator

Kitchen Manager

Transportation Liaison

Requirements:

QUALIFICATIONS:

Required

Bachelor's degree in business administration, nonprofit management, or related field-or equivalent operational leadership experience.

3+ years of experience in operations, administration, or logistics within a youth-serving or nonprofit environment.

Demonstrated experience managing budgets or budget lines.

Strong organizational, scheduling, and recordkeeping skills.

Ability to work 100%onsite, 9 hours daily (8 hrsonsite+ 1 hrlunch).

Preferred

Experience with afterschool, community center, or youth-serving program operations.

Familiarity with grant compliance and reporting.

Bilingual skills a plus.

Certifications/Requirements

CPR/First Aid (or attainable within 60 days).

Mandated Reporter training.

Background check clearance.

COMPETENCIES:

OperationalExcellence - Manages logistics and processes to ensure smooth daily operations.

FinancialStewardship - Manages operational budgets responsibly and transparently.

Organization&Planning - Anticipates needs and prevents disruptions.

Collaboration - Works effectively with Center Director, Programs Director, and ESC teams.

Accountability - Produces accurate, timely reports.

Adaptability - Responds quickly to daily challenges and unexpected changes.

PHYSICAL/WORK CONDITIONS:

Active, youth-centered environment requiring mobility across program areas.

Ability to lift up to 25 lbs. for supplies and equipment.

Daily onsite presence for 8 working hours plus a 1-hour lunch (9-hour workday total).

SUCCESS METRICS:

Accurate, timely registration and attendance records.

Efficient, uninterrupted daily operations.

Operational budgets tracked and managed responsibly within approved limits.

Compliance with all RCCYC and funder requirements.

Positive staff and family satisfaction with logistics and support systems.

CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC).

Compensation details: 0 Yearly Salary

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