Director of Operations

CityScape Metro Group
  • Reston, VA
  • $60,000–$100,000 Per Year
  • Instant Apply
30+ days ago

Job Description

High-Growth Real Estate Team | Northern Virginia

We are looking for a high-level Director of Operations to help lead and scale a fast-growing real estate organization focused on sales, recruiting, client experience, and operational excellence.


This is not an assistant role.


This is a leadership role for someone who thrives in fast-paced environments, loves accountability, solves problems quickly, and knows how to keep a business moving at a high level every single day.


We are building aggressively and need someone who can bring structure, follow-through, and operational leadership to the organization.


About Us


We are a rapidly growing real estate organization operating in Northern Virginia with:


  • residential sales
  • renovations
  • recruiting
  • marketing systems
  • inside sales support
  • property management partnerships
  • high lead volume
  • and multiple growth initiatives underway simultaneously


Our founder is highly growth-focused and visionary. We need an operator who can help execute the vision, organize the moving pieces, and drive the team forward operationally.


What Success Looks Like


A successful Director of Operations will:


  • increase organizational speed,
  • improve accountability,
  • reduce bottlenecks,
  • improve execution consistency,
  • help scale recruiting,
  • improve follow-through,
  • and help remove operational pressure from leadership.


This role is heavily execution-focused.


Who Were Looking For


We want someone who:


  • naturally takes ownership,
  • moves quickly,
  • communicates clearly,
  • solves problems proactively,
  • and thrives in fast-moving entrepreneurial environments.


This is NOT a role for someone who:


  • needs constant direction,
  • avoids accountability conversations,
  • struggles with urgency,
  • or overcomplicates simple problems.


Compensation


Competitive salary + long-term growth opportunity based on experience, leadership ability, and operational impact.


We are looking for someone who wants to grow with the organization long-term.


Ideal Traits

  • High accountability
  • Organized
  • Competitive
  • Fast-moving
  • Calm under pressure
  • Strong communicator
  • Problem solver
  • Operationally minded
  • Team leader
  • Execution-focused

Salary Range: $60000.00 - $100000.00 per year


Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)


Responsibilities

Team Operations

  • Oversee daily operations of the real estate business
  • Ensure agents and staff are following through on priorities
  • Manage operational workflows and internal accountability
  • Keep projects moving quickly and efficiently

Recruiting & Onboarding

  • Coordinate recruiting systems and onboarding processes
  • Help ensure new agents integrate successfully
  • Assist with operational support for recruiting initiatives
  • Accountability & Performance Tracking
  • Track KPIs, scoreboards, and operational metrics
  • Hold team members accountable to standards and deadlines
  • Help identify bottlenecks and operational inefficiencies


Client & Transaction Oversight

  • Ensure strong client communication and service standards
  • Help oversee listing, transaction, and operational workflows
  • Improve consistency and execution across the organization
  • Database & Growth Execution
  • Help operationalize database follow-up systems
  • Ensure marketing and outreach initiatives are actually executed
  • Coordinate campaigns, events, and growth initiatives


Systems & Process Improvement

  • Build and improve SOPs, workflows, and operational systems
  • Increase organizational efficiency without unnecessary complexity
  • Create structure that supports continued growth

Requirements
  • Real estate operations experience strongly preferred
  • Leadership or management experience
  • Experience managing people and workflows
  • Strong organizational and communication skills
  • Familiarity with CRMs, KPIs, and operational systems
  • Ability to handle multiple priorities simultaneously

Numbers & Facts

LocationReston, VA
Salary$60,000–$100,000 Per Year

Skills

  • Campaignsunmatched
  • Commercial Real Estateunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Dental Insuranceunmatched
  • Entrepreneurshipunmatched
  • Event Managementunmatched
  • Follow Throughunmatched
  • Inside Salesunmatched
  • Leadershipunmatched
  • Marketingunmatched
  • Metricsunmatched
  • Multitaskingunmatched
  • Onboardingunmatched
  • Operational Supportunmatched
  • Operationsunmatched
  • Operations Managementunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Property Managementunmatched
  • Real Estateunmatched
  • Retirement Planunmatched
  • Salesunmatched
  • Sales Supportunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched
  • Transaction Processing/Managementunmatched
  • Vision Planunmatched

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