Director of Outlets

The Director of Outlets oversees all food and beverage outlets within the hotel which may include may include high-volume restaurants, lounges, coffee bars, or banquet facilities.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Responsible for short- and long-term planning and the management of the hotel outlet operations in the front and back of the house.
• Develop and recommend the budget, concepts and objectives and manage within those approved plans.
• Implement and maintain food & beverage sales/marketing programs.
• Direct and oversee development of employees.
• Hire, train, empower, coach and counsel, performance and salary reviews.
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations.
• Coordinate outlet operations with other hotel departments to ensure efficient guest service.
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction.
• Exercise quality control for both food and beverage.
• Maintain brand standards of service and ensure their implementation.
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Brand Corporate standards.
• Strive to score 95 and above in outlets during State Health inspections.
• Stay current with Food and Beverage Market trends.
• Other duties as assigned.

ACADEMIC BACKGROUND

• Bachelor’s degree in Hospitality or Restaurant Management.
• Minimum 2 years’ experience of multiple outlet leadership experience.

Licenses/Certifications

• Must have TIPS and Food Safety certifications.

Benefits

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee hotel discounts
• Paid vacation & sick time
• Free Parking

Pay Rate: $85,000-$90,000