Director of Patient Care Services

Director of Patient Care Services (DPCS) – Home Health

Join Our Growing Team at Choice Home Health

Choice Home Health, part of the Elevate Home Health family, is growing in the Monterey area, and we’re excited to expand our clinical leadership team with the addition of a Director of Patient Care Services (DPCS).

This is an exciting opportunity for an experienced home health leader to join us during a time of growth and help shape the continued development of our clinical operations. The DPCS will provide leadership and oversight for patient care delivery, clinical staff, quality, and the overall patient experience.

We’re looking for an experienced home health Registered Nurse who understands the unique demands of providing care in the home and has demonstrated success leading clinical teams, managing patient care delivery, and promoting quality, compliance, and an exceptional patient experience.

What You'll Do

As the Director of Patient Care Services, you will provide leadership and oversight for the agency's clinical operations, including:

• Direct and oversee the delivery of all direct and indirect patient care services.
• Lead, support, and supervise clinical staff to promote accountability, engagement, and high-quality care.
• Oversee patient assignments, staffing, scheduling, and clinical coverage to support timely and efficient care delivery.
• Ensure new referrals are appropriately reviewed and assessment visits are completed timely.
• Provide clinical leadership in the assessment of patients and development of individualized plans of care.
• Routinely review clinical documentation and medical records for quality, completeness, accuracy, and timeliness.
• Monitor patient care and clinical performance to identify opportunities for improvement.
• Investigate adverse events, unusual occurrences, accidents, and concerns related to patient care or medical devices.
• Ensure appropriate follow-up, documentation, and corrective action when clinical or operational concerns are identified.
• Conduct clinical record reviews and provide coaching and education to strengthen documentation and care delivery.
• Manage clinical staff performance, including ongoing feedback, development, and performance improvement when needed.
• Collaborate with agency leadership and interdisciplinary team members to support patient outcomes, regulatory compliance, and operational goals.
• Serve as a clinical resource to staff and help resolve complex patient care issues.
• Promote a culture centered on quality, collaboration, accountability, and exceptional patient care.

What We're Looking For

• Current, unrestricted Registered Nurse (RN) license in the state of California.
• Minimum of three years of experience in a home health agency.
• Previous experience in a clinical supervisory, management, or administrative capacity within home health.
• Strong understanding of home health clinical operations, patient care coordination, and documentation requirements.
• Demonstrated ability to lead, coach, and develop clinical staff.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational, problem-solving, and decision-making abilities.
• Ability to establish productive working relationships with patients, families, clinicians, physicians, and agency leadership.
• Ability to make home visits and provide skilled nursing assessments and care when necessary.
• Valid driver's license, reliable transportation, and automobile insurance.

Why Choice Home Health?

At Choice Home Health, we believe exceptional patient care starts with exceptional people. As we continue to grow in the Monterey area, we’re committed to building a strong clinical team and providing our leaders with the opportunity to make a meaningful impact on both the patients we serve and the clinicians providing their care.

Full-time employees are eligible for a comprehensive benefits package that includes:

• Competitive compensation
• 23 days of PTO per year
• Medical, dental, and vision insurance
• 401(k)
• Life insurance
• Short-term and long-term disability coverage
• Employee referral bonus program
• Flexible scheduling
• Mileage reimbursement for patient-related travel

About Choice Home Health

Choice Home Health is a home health care provider serving patients and families throughout the Monterey area. Our focus is on delivering patient-centered, evidence-based care that supports each patient's ability to achieve their highest possible level of health, independence, and quality of life in the comfort of home.

We believe in collaboration, clinical excellence, continuity of care, and creating a positive experience for both our patients and our team members. As we continue to grow, we’re excited to welcome experienced professionals who want to help us strengthen and expand the care we provide throughout our community.

Choice Home Health is proud to be an Equal Opportunity Employer. We are committed to fair and equitable compensation practices and strive to provide employees with total compensation packages that are competitive within the market. Actual compensation offered will be based on factors including experience, qualifications, skills, geographic location, and other job-related considerations.

Home Health company based in California. At Elevate Home Health, we provide the highest level of Home Health Services with exceptional patient outcomes.

Benefits

Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matching, Referral program, Employee discount

Job Type

Full time

Schedule

Day shift