Director of Product Management

Title21 Software Inc.

Phoenix, AZ(remote)

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Best Practices, Business Administration, Business Strategy, Career Development, Communication Skills, Competitive Analysis/Strategy, Content Management Systems (CMS), Cross-Functional, Customer Acquisition, Customer Retention/Renewal, Customer/Client Research, Disease, Ecosystems, Enterprise Sales, Establish Priorities, FDA (Food and Drug Administration), HIPAA (Health Insurance Portability and Accountability Act), HL7 (Health Level 7), Health Information Technology, Healthcare, ISO (International Organization for Standardization), Information Technology & Information Systems, Interoperability, Leadership, Maintain Compliance, Manufacturing, Market Development, Market Entry Strategy, Market Share, Marketing, Marketing Strategy, Medical Record System, Mentoring, Metrics, Needs Assessment, Operational Improvement, Performance Metrics, Product Development, Product Documentation, Product Management, Product Planning, Product Positioning, Product Profitability, Product Programs, Product Strategy, Product Support, Regulations, Regulatory Compliance, Regulatory Requirements, Requirements Management, Revenue Growth, Risk Management, Sales, Sales Cycle, Sales Prospecting, Security Compliance, Software as a Service (SaaS), Sprint Planning, Supply Chain, Team Lead/Manager, Team Player, Test Plan/Schedule, Time Management
LOCATION
Phoenix, AZ
POSTED
4 days ago

Location: Remote/Hybrid

Reports To: Chief Commercial Officer Department: Product

About Us

Title21 Health Solutions is a fast-growing SaaS Healthcare IT company delivering innovative software solutions that improve clinical, operational, and financial outcomes across the healthcare ecosystem. Our platform provides the digital supply chain to providers, and manufacturers of biotherapies used to treat and cure some of todays most deadly diseases and cancers.

Position Summary

We are seeking a strategic, data-driven, and execution-focused Director of Product Management to lead our product function. This individual will define and drive product vision, strategy, and roadmap execution across our SaaS portfolio. The Director will build and mentor a high-performing product team, partner cross-functionally with Engineering, Clinical, Sales, Marketing, and Client Success, and ensure our solutions deliver measurable value to healthcare stakeholders.
This role requires deep experience in SaaS product leadership and strong familiarity with healthcare workflows, regulatory environments (HIPAA, FDA, GDPR, ISO 27001, etc.), and interoperability standards.

Key Responsibilities

Product Strategy & Vision

  • Define and communicate a clear product vision aligned with company strategy and market opportunity
  • Own multi-year product roadmap planning and prioritization
  • Translate market insights, customer feedback, regulatory changes, and competitive intelligence into actionable strategy
  • Identify new market opportunities, partnerships, and product expansion initiatives

 

Execution & Delivery

  • Lead roadmap execution in collaboration with Engineering and Design
  • Establish product development best practices (Agile, discovery, sprint planning, OKRs)
  • Lead team to develop detailed product functional specifications
  • Work with internal and external development and testing resources to ensure timely delivery of products
  • Ensure on-time, high-quality releases with clear value propositions
  • Drive measurable outcomes including revenue growth, customer adoption, retention, and margin improvement

 

Customer & Market Leadership

  • Engage directly with enterprise healthcare customers to understand needs and validate solutions
  • Incorporate clinician, laboratory and manufacturing personnel into product development
  • Lead product positioning and support go-to-market strategies with Marketing and Sales
  • Represent the company at industry events, advisory boards, and key customer meetings

 

Team Leadership & Development

  • Build, mentor, and scale a high-performing product management team
  • Establish clear KPIs, accountability, and career development paths
  • Foster a culture of innovation, ownership, and cross-functional collaboration

 

Compliance & Risk Management

  • Ensure products meet healthcare regulatory requirements (HIPAA, HITECH, CMS rules, ONC certification as applicable)
  • Oversee product documentation, security alignment, and risk mitigation strategies
  • Collaborate with Legal, Compliance, and Security teams on regulatory readiness

 

Qualifications

Required

  • 8–12+ years of product management experience, including 3–5+ years in leadership roles
  • Experience leading SaaS products in Healthcare IT (EHR, RCM, interoperability, value-based care, population health, digital health, etc.)
  • Strong understanding of healthcare workflows and regulatory requirements
  • Demonstrated success driving product strategy from concept to scalable revenue growth
  • Experience working with Agile development teams
  • Strong analytical and financial acumen
  • Excellent executive-level communication and stakeholder management skills

 

Preferred

  • Experience with interoperability standards (HL7, FHIR, APIs)
  • Familiarity with enterprise sales cycles in healthcare
  • MBA, MPH, or related advanced degree
  • Experience scaling products in venture-backed or high-growth environments

 

Key Competencies

  • Strategic thinking with strong execution discipline
  • Customer obsession with data-informed decision-making
  • Ability to balance innovation with regulatory and operational realities
  • Strong leadership presence and influence across executive teams
  • Comfort operating in fast-paced, evolving healthcare environments

 

Performance Metrics

  • Revenue growth and product-line profitability
  • Customer acquisition, retention, and NPS
  • Roadmap execution predictability
  • Product adoption and usage metrics
  • Team engagement and retention

 

Why Join Us

  • Opportunity to shape the future of healthcare technology
  • High-visibility leadership role with executive impact
  • Competitive compensation, bonus, and equity package
  • Flexible work environment
  • Comprehensive benefits

About the Company

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Title21 Software Inc.