Director of Project Management and Analytics

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Director of Project Management and Analytics

Job Title: Director II

Agency: Health & Human Services Comm

Department: HCR Program Operations Admin

Posting Number: 18630

Closing Date: 07/21/2026

Posting Audience: Internal and External

Occupational Category: Management

Salary Range: $10,673.02 - $11,864.50

Pay Frequency: Monthly

Salary Group: TEXAS-B-27

Shift: Day

Additional Shift:

Telework:

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0

97E0,SEI15

The Director II performs advanced managerial work directing project coordination, program analytics, and reporting activities that support program operations and leadership decision-making. The position manages priority projects, identifies business needs, and coordinates with data, analytics, and technical partners to develop and maintain dashboards and reports that are accurate, organized, and useful for operational decision-making.

The Director II works closely with program staff, leadership, and technical partners to translate priorities into executable work, track deliverables, monitor performance trends, and improve visibility into program activities. Work is performed under limited supervision, with considerable latitude for initiative and independent judgment.

This position oversees staff and projects related to operational reporting, performance tracking, and cross-functional implementation. The Director II serves as a leadership resource by organizing project work, analyzing data, identifying trends and issues, defining reporting and dashboard needs, and ensuring timely follow-up on operational priorities. The role coordinates project execution and analytics functions, including partnership with DAP for dashboard development and maintenance, but does not include direct technical build responsibilities or enterprise strategy. This position also coordinates the implementation of activities related to legislation, policy, and other regulatory requirements.

The position provides project management and operational coordination for the transition and integration of new areas, including implementation planning, issue identification, reporting needs, and communication with leadership and internal partners.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Project Management and Operational Coordination (40%)

• Leads and manages the transition and integration of new units, functions, or program areas.
• Develops transition plans, timelines, deliverables, communication plans, and tracking tools to support implementation.
• Manages short- and long-term program projects and operational initiatives from planning through implementation.
• Coordinates with leadership, staff, and internal partners to align roles, workflows, reporting needs, and operational processes.
• Develops project plans, timelines, deliverables, and tracking tools to support leadership priorities.
• Monitors milestones, identifies barriers, and recommends solutions to support timely progress.
• Provides leadership with project updates and recommendations based on project progress and operational data.

Analytics, Reporting, and Performance Management (30%)

• Oversees the collection, organization, validation, and analysis of program data used for management reporting and decision-making.
• Coordinates with data, analytics, and technical partners on dashboard, report, and data visualization development and maintenance.
• Analyzes trends and performance data to identify issues and improve operational visibility.
• Defines reporting requirements and reviews dashboard concepts for alignment with operational needs.
• Oversees performance measurement and analytics functions, including forecasting, workload modeling, and trend analysis.
• Ensures dashboards and reports provide timely, accurate, and useful insight into program performance and outcomes.

Cross-Functional Collaboration and Operational Support (15%)

• Collaborates with leadership and staff to identify business needs and translate them into project and reporting work.
• Coordinates with technical and support staff to improve data quality and reporting consistency.
• Identifies risks and elevates concerns to leadership.
• Supports communication and coordination across program, operational, and technical teams.

Supervision and Staff Development (10%)

• Plans, assigns, and supervises the work of professional and analytical staff.
• Establishes expectations, standards, and priorities.
• Evaluates performance and provides coaching and development.
• Promotes accountability, collaboration, and continuous improvement.

Other Duties as Assigned (5%)

• Performs additional duties as assigned to support program operations and leadership priorities.

Registrations, Licensure Requirements or Certifications:

Project management certification, such as PMP, CAPM, PRINCE2, or a comparable credential, is preferred.

Lean Six Sigma or other credential related to performance improvement, quality management, or continuous improvement is preferred.

Knowledge, Skills and Abilities (KSAs):

Knowledge of:

• Project management, program operations, and performance reporting principles.
• Data collection, analysis, visualization, and dashboard design concepts.
• Reporting tools, spreadsheets, databases, and performance measurement methods.
• Public sector or regulatory program environments and operational processes.
• Artificial intelligence concepts, tools, and applications for data analysis, reporting, and operational processes.

Skill in:

• Managing multiple projects, timelines, and competing priorities.
• Developing and maintaining dashboards, reports, or other management tools.
• Analyzing and interpreting data to support operational and management decisions.
• Applying data analytics to identify patterns, explain findings, and support recommendations.
• Communicating clearly with leadership, staff, and technical partners.
• Identifying opportunities to use AI tools in project management, reporting, and operational workflows.
• Strong written communication

Ability to:

• Exercise independent judgment in managing projects, reporting priorities, and operational issues.
• Organize complex information and present it clearly and usefully.
• Interpret quantitative and qualitative data, draw conclusions, and communicate findings to support decision-making.
• Build collaborative relationships across program, operational, and technical teams.
• Supervise and develop professional staff.
• Evaluate and apply AI tools to enhance data analysis, reporting, and project execution within established guidelines.

Initial Screening Criteria:

Graduation from an accredited four-year college or university with a degree in public administration, business administration, health administration, data analytics, information systems, or a related field.

Experience in project management, program analytics, reporting, or performance management, including use of data and analytical tools to analyze and interpret information.

Experience leading cross-functional work.

Minimum one year experience supervising professional or analytical staff or leading cross-functional work.

Preferred Qualifications

Experience working in a regulatory, investigations, healthcare, health and human services, compliance, or protective services setting.

Experience supporting legislative coordination, implementation, and bill analysis.

Experience managing complex, cross-functional projects involving multiple stakeholders, timelines, deliverables, and leadership reporting.

Experience developing executive-level written materials, such as briefings, reports, summaries, recommendations, or project updates.

Experience supporting organizational transitions or change management efforts.

Additional Information:

Works under limited supervision, with considerable latitude for initiative and independent judgment.

Reports to the Deputy Executive Commissioner.

May coordinate work across multiple program areas.

Up to 10% travel may be required.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.