DIRECTOR OF QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT (ADMINISTRATOR II SUPERVISOR)

GRADE

STD0017

LOCATION OF POSITION

MDH Maryland Board of Nursing

4140 Patterson Avenue

Baltimore, MD 21215

Main Purpose of Job

The Director of Quality Assurance and Performance Improvement (QAPI) plays a critical leadership role in advancing the Maryland Board of Nursingâs mission to protect public health through effective regulation of nursing practice. This position will design, organize, implement, and maintain a comprehensive quality assurance and performance improvement program that ensures regulatory compliance, data-driven decision-making, and continuous improvement across all Board functions. The Director will also provide strategic oversight, supervision, and subject matter expertise in auditing, process evaluation, performance measurement, and policy development, and act as a key advisor to the Executive and Deputy Directors.

MINIMUM QUALIFICATIONS

Education:Â Â Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor''s degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master''s degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:

• Experience in Quality Assurance methodologies (e.g., Plan-Do-Study-Act, Root Cause Analysis, Six Sigma)
• Experience/Knowledge in Risk Management
• Experience/Knowledge of the Nurse Practice Acts, and regulations which pertain to varied departments within the Maryland Board of Nursing
• Experience/Knowledge and awareness of Healthcare Regulations as well as the innate ability to understand, interpret and apply laws, rules and regulations governing medical programs and nursing services
• Experience preparing clear and concise evaluations and reports
• Experience effectively communicating information (both verbally and written)
• Experience/knowledge in data collection and analysis-proficiency in reviewing audits, compliance reports, and performance indicators

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator''s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).Â

Complete applications must be submitted by the closing date. Information submitted after this date will not be added.Â

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.Â

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State''s diversity.