Director of Residential Operations
Lead Operations. Partner in Compliance. Elevate Residential Services.
Life's New Beginning is seeking a Director of Residential Operations to serve as a core member of our residential leadership team. This role works in close partnership with our Director of Residential Compliance, creating a balanced leadership model that ensures both operational excellence and regulatory integrity across all residential programs.
Why This Role Is Different
This is not a standalone director position. You will:
- Focus on day-to-day operations, oversee staffing, and program execution
- Partner with a dedicated compliance leader who oversees regulatory and clinical alignment
- Be supported by executive leadership in a collaborative, team-based structure
This model allows you to lead effectively without carrying the full weight of both operations and compliance alone.
Salary & Benefits
$75,000 (based on experience and education)
Benefits Include:
- Dental and vision coverage options
- Flexible spending account
- Generous PTO and paid holidays
- 403(b) with employer contribution options
- Employee assistance program
- Leadership development and training opportunities
- Structured support from executive and compliance leadership
Your Role in the Leadership Team
You will take the lead on:
Residential Operations
- Oversee daily functioning of all residential homes
- Ensure the oversight of consistent staffing, scheduling, and shift accountability
- Maintain safe, clean, and well-functioning environments
Staff Leadership
- Directly supervise Area Supervisors
- Support hiring, onboarding, and workforce stability
- Drive performance, accountability, and team culture
Service Delivery
- Ensure person-centered care is implemented consistently
- Support staff in delivering meaningful engagement and quality of life
In Partnership with Compliance Leadership
You will work alongside the Director of Residential Compliance, who focuses on:
- ODP regulations and audit readiness
- ISP integrity and documentation standards
- Clinical and behavioral oversight
Together, you will ensure programs are both high-quality and fully compliant.
Additional Responsibilities
- Serve as a primary contact for families and stakeholders
- Participate in on-call rotation and provide coverage as needed
- Travel regularly between residential sites
- Perform other duties as assigned
What We're Looking For
- Strong experience in IDD residential services
- Proven leadership in staff supervision and operations
- Ability to collaborate across leadership roles
- Knowledge of ODP systems and expectations preferred
- Hands-on leadership style with strong communication skills
What Success Looks Like
- Stable, well-staffed residential homes
- Strong collaboration between operations and compliance
- High staff engagement and accountability
- Consistent, person-centered care across all sites
Apply Today
If you're a leader who thrives in a collaborative environment and wants to focus on running strong programs while partnering on compliance, we encourage you to apply.