We are seeking an experienced, compassionate, and results-driven Director of Residential Services to provide strategic leadership and operational oversight for our residential programs. The Director of Residential Services is responsible for ensuring high-quality care, regulatory compliance, staff development, and the overall success of all group home operations. This leadership role oversees residential managers, supervisors, and direct support staff while promoting a culture of excellence, accountability, and person-centered services.
Key Responsibilities
Provide overall leadership and direction for all residential programs and group home operations.
Ensure compliance with all federal, state, local, and licensing regulations.
Develop, implement, and monitor policies, procedures, and quality assurance initiatives.
Supervise, mentor, and support residential managers and leadership staff.
Oversee staffing plans, recruitment, retention, training, and performance management.
Monitor program budgets, expenditures, and resource allocation.
Ensure individuals served receive high-quality, person-centered care and support.
Investigate incidents, address concerns, and implement corrective action plans as needed.
Collaborate with families, guardians, funding agencies, and community partners.
Analyze program outcomes and implement continuous quality improvement strategies.
Participate in strategic planning and organizational leadership initiatives.
Foster a positive, inclusive, and professional work environment.
Qualifications
Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required; Master's degree preferred.
Minimum of five years of progressive leadership experience in residential services, behavioral health, developmental disabilities, or related human services programs.
Demonstrated experience supervising multiple residential programs or group homes.
Strong knowledge of licensing requirements, regulatory standards, and best practices in residential care.
Exceptional leadership, communication, organizational, and problem-solving skills.
Proven ability to manage budgets, staff performance, and program operations.
Valid driver's license and ability to travel between program locations as needed.
What We Offer
Competitive salary
Comprehensive health, dental, and vision benefits
Paid time off and holidays
Retirement savings plan
Professional development and training opportunities
Supportive and mission-driven work environment
Join Our Team
If you are a dedicated leader committed to improving the lives of individuals receiving residential services, we invite you to apply and become part of a team that makes a meaningful difference every day.
Numbers & Facts
Location
Harrisonburg, VA
Job Type
Full-time
Skills
Analysis Skillsunmatched
Behavioral Healthunmatched
Best Practicesunmatched
Budget Managementunmatched
Business Strategyunmatched
Corrective Actionunmatched
Dental Insuranceunmatched
Developmental Disabilitiesunmatched
Driver's Licenseunmatched
Employee Retentionunmatched
Expense Allocationunmatched
Fundingunmatched
Health Insuranceunmatched
Healthcare Administrationunmatched
Leadershipunmatched
Licensingunmatched
Maintain Complianceunmatched
Mentoringunmatched
Operational Strategyunmatched
People Managementunmatched
Performance Managementunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Psychologyunmatched
Quality Assuranceunmatched
Quality Managementunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Regulatory Requirementsunmatched
Resource Managementunmatched
Social Workunmatched
Staff Developmentunmatched
Strategic Planningunmatched
Training/Teachingunmatched
Vision Planunmatched
Willing to Travelunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.