Director of Retail Business & Product Development

As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.  

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.  

Position Summary:   

The Director of Retail Business Development will be a key member of the retail leadership team, acting as a trusted advisor and strategic partner to senior leaders across North America.  This role leads growth across national and regional retail accounts, and private label partnerships, through data-driven selling, strategic account management, and cross-functional commercial execution.

The ideal candidate is a seasoned leader with deep industry expertise, a strong track record in Retail/CPG and business development, and the ability to operate at both a strategic and operational level in a high-growth environment.

Principal Duties & Responsibilities:

• Job is an individual contributor.
• Job is an individual contributor and has no direct reports.
• Lead sales strategy, including customer acquisition, account expansion, and annual revenue planning.
• Translate market insights, category trends, and customer intelligence into actionable growth strategies.
• Identify new market segments, strategic partnerships, and opportunities to drive long-term revenue.
• Collaborate with Operations, Culinary/R&D, Supply Chain, Marketing, and Finance to ensure program readiness, feasibility, and successful execution.
• Monitor industry trends, competitor activity, and shifts in consumer demand to inform strategic decision-making.
• Develop and maintain strong, influential relationships within the segments that you serve, such as retail buyers, private label teams, supply chain partners, and co-manufacturing customers.
• Manage key account portfolios with a focus on retention, profitability, and strategic partnership.
• Serve as a trusted advisor to customers, providing insights, solutions, and recommendations that support their category objectives.
• Lead customer meetings, quarterly business reviews, and executive-level presentations.
• Empower our sales team with the tools, knowledge and processes they need to excel.
• Requirement to attend a wide variety of networking events, industry connected seminars, supplier events and any specific event where it is deemed appropriate networking potential benefiting both the new business target audience.
• This role has the responsibility to understand and places in practice appropriate safety procedures.  This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws.
• Perform other duties as assigned.

Experience & Skills:

• 10+ years of experience in related field is preferred.
• Minimum 5 years of progressive sales experience within segments such as CPG, retail, private label, or co-manufacturing.
• Demonstrated success managing national or regional retail accounts.
• Proven ability to meet or exceed revenue targets consistently.
• Experience presenting to senior leadership and customer decision makers.
• Strong background in interpreting syndicated data and retail analytics.
• Experience leading complex negotiations and multi-stakeholder commercial processes.
• Demonstrated ability to leverage a broad network of retail customer contacts to generate leads, negotiate partnerships, and drive profitable growth.
• Excellent proficiency in all Microsoft Office Suite Products.

Preferred Education:

• BA/BS or equivalent is preferred.

Compensation & Benefits

The base salary for this position ranges from a low of $169,744 to a maximum of $254.616, with offers typically between the low and middle of the range, based on education, skills, experience and internal equity among other factors. This role is also eligible to participate in the company annual discretionary bonus plan based on company and individual performance. As part of a complete total rewards package, OSI also offers comprehensive paid time off (sick, vacation, holidays and other programs), 401k with matching company contributions, a full suite of benefit offerings (medical, dental, vision, life, disability and other voluntary coverages) for you and your family and educational assistance with opportunities for professional development.

Work Environment: 

• Work is generally performed within a business professional office environment, with standard office equipment available.
• Work conditions are typical of an office environment.
• This role requires 30% domestic travel.
• Position may require the physical agility of lifting up to 15 pounds
• Position may require frequent and/or infrequent of bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
• Position may require the physical ability to stand/walk for Less than 4 hours.