Director of Revenue Operations

• Revenue Strategy & Planning
• • Lead annual revenue planning, territory design, quota development, and capacity modeling.            
  • Develop revenue forecasts and scenario analysis that support executive decision-making.
  • Monitor pipeline health and velocity, sales productivity, and revenue performance against organizational objectives.
  • Build executive dashboards and reporting that provide clear visibility into commercial performance.
• Sales Operations
• • Optimize sales processes, pipeline governance, forecasting, and opportunity management.
  • Own CRM strategy, governance, and continuous improvement.
  • Manage territory alignment, account assignments, lead routing, and sales performance reporting.
  • Partner with sales leadership to improve forecast accuracy, seller productivity, and operational consistency.
  • Administer sales incentive compensation processes and performance measurement.
• Revenue Analytics
• • Establish a single source of truth for commercial performance metrics.
  • Standardize customer segmentation, renewal forecasting, churn analytics, and expansion opportunity management.
  • Develop executive reporting across growth, retention, renewals, forecasting, and customer health.
  • Analyze trends, identify risks, and deliver actionable insights that improve business performance.
  • Support Board of Directors reporting and executive business reviews through accurate, meaningful analytics.
• Commercial Process Excellence
• • Design and continuously improve end-to-end commercial workflows across the customer lifecycle.
  • Standardize commercial processes while reducing operational complexity.
  • Improve cross-functional handoffs and identify automation opportunities that enhance customer experience and organizational efficiency.
  • Document and govern commercial operating procedures and best practices.
• Leverage Commercial Technology & Systems
• • Utilize the commercial technology ecosystem, including CRM, business intelligence tools, marketing automation, contract management, and related technologies.
  • Inform the technology roadmap supporting future business growth.
  • Ensure successful system integrations, platform adoption, and continuous optimization.
  • Partner with IT on system architecture and data management initiatives. 
• Data Governance
• • Establish governance standards that ensure data integrity across all commercial systems.
  • Define business rules, account hierarchies, reporting standards, and data quality expectations.
  • Lead ongoing initiatives to improve accuracy, consistency, and usability of commercial data.
• Business Operations & Performance Management
• • Lead the organization's commercial operating cadence, including pipeline and revenue reviews
  • Drive operational discipline through support of defined sales and proposal development processes
  • Serve as the commercial operational integrator across sales, customer experience, marketing, finance, operations, and product teams.

Our Commitment to You:MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That’s why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.