DIRECTOR OF SALES AND MARKETINGCaribbean | $140,000 - $160,000 USD per Annum | Discretionary Bonus up to 30%
POSITION OVERVIEWWe are searching for a commercially driven and experienced Director of Sales and Marketing to lead the property's sales and marketing function, maximize revenue across all segments, and ensure an aggressive, results-focused approach from the entire sales team.
Reporting to the General Manager, this is a senior leadership role for a proven Director who excels in both strategy and execution, with a strong track record in luxury and independent hotel environments. The ideal candidate brings deep knowledge of the Caribbean market, OTAs, consortia, digital distribution, and the full group and transient mix. Caribbean experience is strongly preferred.
KEY RESPONSIBILITIES
Develop and implement comprehensive sales and marketing strategies targeting key segments including corporate, group, leisure, extended stay, destination dining, and experiential travel niches
Lead, train, and hold accountable all sales and marketing team members, ensuring SMART plans are in place and performance metrics are consistently met
Own the property's digital marketing strategy end-to-end, including website performance, OTAs, metasearch, SEO, paid media, social media, and online reputation management
Direct digital distribution and content strategy, leveraging performance analytics to optimize visibility, conversion, and channel ROI
Build and maintain strong relationships with consortia, wholesalers, travel advisors, DMOs, government tourism boards, and key feeder market partners
Represent the property at regional trade shows, FAM trips, and industry events to drive visibility and partnerships
Oversee brand positioning, messaging, and identity across all channels and guest touchpoints
Collaborate with the General Manager and revenue management team to align sales efforts with rate strategy, yield management, and overall property objectives
Forecast revenue and expenses, provide regular performance reporting to ownership and the executive team, and hold external agencies accountable to ROI
QUALIFICATIONS
Proven experience as a Director of Sales and Marketing in a luxury hotel or resort; minimum 2 to 3 years in a Director-level role is required; this is not a role for a first-time Director
Minimum 5 years of progressive hotel sales experience with demonstrated results in a luxury, lifestyle, or independent hotel environment
Experience with both branded and independent hotels supported by a corporate or management company is strongly preferred
Deep knowledge of OTAs, consortia, metasearch, digital distribution, group and transient segments, and Caribbean market dynamics
Proficiency in hospitality and sales tools including Lighthouse, Power BI, Demand360, and commercial software such as Delphi, Revinate, and CoStar
Strong commercial acumen with experience in revenue management strategy, rate optimization, and business mix analysis
Excellent communication, presentation, and leadership skills with a high work ethic and self-driven approach
Caribbean experience is strongly preferred
Ability to travel as needed for sales calls, trade shows, and client engagements
WHAT'S OFFERED
Base salary: $140,000 to $160,000 USD per annum
Discretionary performance bonus of up to 30%
Numbers & Facts
Location
Miami, Florida
Salary
$140,000–$160,000 Per Year
Skills
Analysis Skillsunmatched
Brand Messagingunmatched
Brand Positioningunmatched
Business Skillsunmatched
Communication Skillsunmatched
Content Delivery/Distributionunmatched
Delphiunmatched
Governmentunmatched
Leadershipunmatched
Management Strategyunmatched
Market Segmentationunmatched
Marketingunmatched
Marketing Strategyunmatched
Online Marketingunmatched
Online Reputation Management (ORM)unmatched
Performance Analysisunmatched
Performance Metricsunmatched
Performance Tuning/Optimizationunmatched
Power BIunmatched
Process Improvementunmatched
Return on Investment (ROI)unmatched
Revenue Forecastingunmatched
Revenue Growthunmatched
Revenue Managementunmatched
Salesunmatched
Sales Strategyunmatched
Sales Toolsunmatched
Search Engine Optimization (SEO)unmatched
Social Mediaunmatched
Target Marketingunmatched
Trade Showsunmatched
Travel Industryunmatched
Website Conversionunmatched
Willing to Travelunmatched
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