Director of Sales

Diocese of Lansing
  • Ann Arbor, Michigan
    10 days ago

    Job Description

    Openlight Media is hiring a Director of Sales to own proactive outbound sales to schools while the existing sales team continues to handle inbound. This person will manage the sales side of HubSpot (data entry, pipeline hygiene, reporting), help plan and promote webinars and other traffic-driving initiatives with Marketing, and build relationships across hundreds of school accounts. Over time, the role will take on inbound sales, but that transition will happen gradually with support of existing sales staff.
     
    This position reports to Sr. John Dominic, O.P. Executive Director (direct report); Director of Marketing (day-to-day collaboration) and is a full-time, exempt role.  This is a hybrid or on-site role based out of Ann Arbor.
     
    About Openlight Media
    Openlight Media is the media apostolate of the Dominican Sisters of Mary, Mother of the Eucharist, based in Ann Arbor, MI. The team produces faith-formation content and programs (podcasts, courses, planners, and more) for schools, families, and individuals, and is growing its digital reach through webinars, a subscription-based streaming platform, and expanded outbound partnerships with schools.
     
    Key Responsibilities
    Outbound Sales
    • Own proactive outbound sales to schools (hundreds of accounts), building and working a pipeline of new and existing school relationships
    • Identify, prioritize, and reach out to target schools; run outreach cadences (calls, email sequences, follow-up)
    • Hand off inbound leads to current sales team; this role is dedicated to outbound growth, not inbound coverage
    Data and Reporting
    • Serve as the sales team's HubSpot owner: keep account, contact, and deal data accurate and complete
    • Build and maintain sales reports and dashboards (pipeline, forecast, conversion, activity) for Executive Director and leadership
    • Flag data or process gaps proactively rather than waiting to be asked
    Demand generation and digital tools
    • Plan, schedule, and help run webinars aimed at driving site traffic and top-of-funnel interest
    • Partner closely with the Director of Marketing on messaging, promotion, timing, and follow-up for webinars and other digital campaigns
    • Work with Marketing to convert webinar and site traffic into qualified outbound opportunities
    Account management
    • Maintain relationships with school administrators and decision-makers across a large (100+ school) book of business
    • Represent Openlight Media at school-facing touchpoints (calls, virtual meetings, occasional travel/conferences as needed)
    Team  capacity and continuity
    • Cross-train on sales/customer service processes.
    • Work as a proactive partner to leadership, anticipating capacity gaps before they become urgent
    Required Qualifications
    • 3-5+ years in B2B or outbound sales, with a track record of proactively building pipeline rather than working inbound leads
    • Able to build a sales pipeline from scratch and manage it independently, not just work leads that are provided directly
    • HubSpot experience required; Zoho CRM experience is a bonus. Comfortable entering and maintaining clean data, running reports, managing pipeline stages, and picking up a new CRM without much training
    • Comfortable working directly in website backends to manage accounts and update content, without needing a developer for routine changes
    • Solid basic computer skills: file management, remote-support/screen-share tools, and general technical troubleshooting
    • Able to independently diagnose and resolve routine customer technology issues rather than escalating them right away
    • Quick to pick up new software and systems with minimal ramp-up
    • Strong analytical skills; comfortable pulling and presenting sales/performance reports without hand-holding
    • Excellent written and verbal communication, especially for outreach to school administrators and decision - makers
    • Highly proactive, flexible and self-directed; able to spot gaps and act on them without waiting for direction
    • Comfortable managing a large volume of accounts (100+ schools) and staying organized
    • Willing and able to work closely with Marketing on shared campaigns and initiatives
    • Willing to travel for conferences as needed
    Preferred Qualifications
    • Experience selling into K-12, Catholic, or faith-based education markets
    • Familiarity with webinar platforms and running webinar-driven campaigns
    • Experience with online learning platforms (Thinkific, LearnDash, or similar), since Openlight Media Plus is migrating to Thinkific
    • Background at a nonprofit, ministry, or mission-driven organization
    • Experience mentoring or cross-training teammates on sales tools and processes
    What Success Looks Like
    • New outbound pipeline generated and closed per quarter (target to be set with Executive Director)
    • HubSpot data accuracy and completeness stay clean without regular cleanup from leadership
    • Sales reports and dashboards are current and self-serve for Executive Director and Marketing, with no chasing for numbers
    • Webinars and joint campaigns with Marketing hit agreed traffic/attendance and lead targets
    • Smooth handling of the growing outbound book with no dropped accounts

    Numbers & Facts

    LocationAnn Arbor, Michigan
    Websitehttps://www.dioceseoflansing.org/human-resources/careers

    Skills

    • Analysis Skillsunmatched
    • Business-to-Business (B2B)unmatched
    • Calendar Managementunmatched
    • Campaignsunmatched
    • Computer Skillsunmatched
    • Conferencesunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Data Cleaningunmatched
    • Data Entryunmatched
    • Data Qualityunmatched
    • Demand Generationunmatched
    • Educational Administrationunmatched
    • Establish Prioritiesunmatched
    • File Managementunmatched
    • Forecastingunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Marketing Campaignunmatched
    • Marketing/Promotional Messagingunmatched
    • Mentoringunmatched
    • Nonprofitunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Podcastingunmatched
    • Presentation/Verbal Skillsunmatched
    • Relationship Marketingunmatched
    • Reporting Dashboardsunmatched
    • Revenue/Sales Reportingunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Sales Presentationunmatched
    • Sales Supportunmatched
    • Sales Toolsunmatched
    • Sales Trainingunmatched
    • Technical Supportunmatched
    • Webinarunmatched
    • Website Managementunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched
    • eLearningunmatched

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