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Director of Software Platform Engineering

Wide Open West

Denver, Colorado

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Artificial Intelligence (AI), Broadband, Budget Management, Business Growth, Business Support, Career Counseling, Code Reviews, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Customer Relations, Dental Insurance, DevOps, Engineering Management, GitHub, High Reliability Software, Improvement Metrics, Incident Management, Leadership, Machine Tool, Maintain Compliance, Mentoring, Process Improvement, Productivity Management, Programming Tools, Quality Assurance, Refactoring, Regulatory Compliance, Reliability Engineering, Security Compliance, Software Development, Software Development Lifecycle (SDLC), Software Engineering, Standards Strategy, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Strategy, Test Driven Development (TDD), Tuition Reimbursement, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Vision Plan
LOCATION
Denver, Colorado
POSTED
13 days ago
Candidates for this position can be located in Colorado, Massachusetts or New Hampshire.

The Opportunity

At WOW!, we're transforming how we build, scale, and deliver technology and we're looking for a Director of Software Platform Engineering to lead that evolution.

This is a high-impact leadership role for someone who thrives on modern engineering practices, AI-driven development, and building high-performing teams. You'll shape how software is built across the organization driving quality, speed, and scalability at every level.

Why This Role is Exciting
  • Lead the transformation to AI-augmented software development
  • Own and influence engineering standards, platform strategy, and delivery excellence
  • Drive modern development practices (CI/CD, TDD, clean code) at scale
  • Partner with Product, UX, and business leaders to deliver impactful, customer-facing solutions
  • Build and mentor a high-performing engineering organization


What WOW! Offers

Base salary up to $200,000 annually, based on experience, plus short-term incentive plan, and comprehensive benefits including:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off & company holidays
  • Tuition reimbursement for continued development
  • Colleague broadband discounts


What You'll Do

As the Director of Software Platform Engineering, you will:

Drive Engineering Excellence
  • Lead the end-to-end software development lifecycle, ensuring scalable, high-quality delivery
  • Establish and enforce clean code standards and SOLID principles across teams
  • Champion test-driven development (TDD) and robust code review practices
  • Implement and optimize continuous integration pipelines for faster, higher-quality releases


Lead AI-Driven Innovation
  • Evaluate and implement AI-assisted development tools (e.g., GitHub Copilot, Cursor)
  • Establish governance frameworks for responsible AI usage in development
  • Drive improvements in developer productivity, code quality, and speed to market


Own Platform Performance & Strategy
  • Define and execute a multi-year platform engineering roadmap
  • Track and improve key metrics like deployment frequency, code quality, MTTR, and technical debt
  • Lead technical debt reduction and code refactoring initiatives
  • Ensure platform scalability, security, and long-term maintainability


Lead & Align Teams
  • Build and mentor engineering talent through coaching, career development, and technical leadership
  • Foster a culture of collaboration, accountability, and continuous learning
  • Partner cross-functionally with Product, QA, Operations, and business leaders
  • Align engineering execution with business priorities and customer outcomes


Deliver Operational Excellence
  • Own incident management and reliability improvements, including RCA and post-mortems
  • Manage engineering budgets, including headcount, tooling, and vendor relationships
  • Ensure compliance with security, regulatory, and data privacy standards


What Success Looks Like
  • Faster, more reliable software delivery with high code quality and low technical debt
  • Adoption of AI-driven development practices across engineering teams
  • Scalable, modern platform architecture supporting business growth
  • Highly engaged, high-performing engineering teams
  • Strong alignment between technology strategy and business outcomes


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Bring
  • 10+ years of software development experience, including 5+ years leading engineering teams
  • Proven success leading platform modernization or transformation initiatives
  • Experience in Agile/SAFe environments at enterprise scale
  • Strong understanding of modern engineering practices (CI/CD, TDD, SOLID, DevOps)
  • Experience implementing AI-assisted development tools and governance frameworks
  • Ability to translate complex technical concepts into executive-level insights


Key Strengths
  • Strategic leader with a bui

About the Company

W

Wide Open West

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