Director of Strategic Customer Engagements, Public Sector, Global Deal Strategy and Programs (GDSP)

As we rapidly grow our business, we are seeking an experienced Director of Strategic Customer Engagements (SCE) to lead a high-profile, high-performing global Public Sector deal team. The SCE Public Sector team works with United States federal, state, and local governments, education, public health, non-profit and non-governmental organizations, and specific technology companies which primarily serve these markets. Internationally, the SCE Public Sector team will engage with similar governmental entities and technology companies in the United Kingdom, Canada, Australia, New Zealand, and Germany.

This is an executive leadership role that requires both leading through leaders and teams alongside managing customer escalations and engaging frequently at executive level both internally across AWS and externally with government bodies. The successful candidate will have led large and complex sales organizations, built and scaled high-performing teams, be familiar with business operations best practices, hold strong networks across all aspects of Government, and understand the nuances of Public Sector business

Key job responsibilities

• Lead and guide globally the SCE deal team to develop and shape the opportunity deal strategy and structure, and drive the negotiations and customer closure for strategic, large, complex or highly competitive Public Sector deals.
• For key deal pursuits and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team.
• Act as a trusted advisor to leadership to support AWS"s strategy across Public Sector.
• Contribute to developing AWS"s value proposition and solutions.
• Drive revenue growth and Cloud adoption.
• Lead a high-performing Public Sector team
• Closely collaborate with key stakeholders across the organization, including sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.).
• Interface and build deep relationships with external customers at the executive CxO level, demonstrating a deep understanding of the public sector with a Customer Obsessed approach

About the team

AWS Strategic Customer Engagements ("SCE") is a specialized global deal team that works closely with the field and engages with Customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities.