OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.
The Position
We are seeking a builder-operator hybrid—a Director of Supply Chain who can architect and scale a mature supply chain capability from the ground up, while remaining deeply involved in day-to-day operations. This role is hands-on and based in our Tampa warehouse, with a strong emphasis on build quality, QA/QC, and operational excellence.
You will be responsible for designing and executing a supply chain strategy that supports OPSWAT’s hardware growth, ensuring every unit shipped meets our standards for quality, branding, and customer experience.
What You Will Be Doing
- Build & Scale Supply Chain CapabilityArchitect and implement scalable supply chain processes, systems, and vendor networks to support OPSWAT’s hardware growth trajectory.
- Hands-On QA/QC OversightLead quality assurance and control efforts in the Tampa warehouse, including hardware assembly, imaging, testing, and packaging. Ensure every unit meets functional, security, and branding standards.
- Warehouse Execution & FulfillmentOversee daily operations in the Tampa warehouse, including inventory control, ERP data accuracy, and fulfillment workflows.
- Cross-Functional CollaborationPartner with Product Management to align supply chain execution with product specs. Work with Creative and GTM teams to ensure packaging and branding elevate the customer experience.
- Vendor & Logistics ManagementBuild and manage relationships with suppliers, carriers, and logistics partners. Ensure compliance with export regulations and hardware-specific controls.
- Operational Metrics & Continuous ImprovementDefine and track KPIs across procurement, fulfillment, and QA/QC. Drive continuous improvement initiatives to enhance efficiency and quality.
- Team LeadershipHire, mentor, and lead a high-performing team of supply chain and warehouse professionals.
What We Need From You
- Bachelor’s degree in Supply Chain Management, Business, Engineering, or related field; MBA preferred.
- 10+ years of experience in supply chain operations, preferably in hardware or technology sectors.
- Proven track record of managing global logistics, procurement, and fulfillment operations.
- Must possess a strong understanding of global compliance requirements, with a particular focus on export regulations and hardware specific controls when distributing goods across international borders.
- Strong understanding of ERP systems (e.g., NetSuite), demand planning, and inventory control.
- Excellent communication and cross-functional collaboration skills.
- Experience working in a fast-paced, high-growth environment.
What We Offer
- Bachelor’s degree in Supply Chain, Engineering, or related field; MBA preferred
- 10+ years in supply chain operations, with experience in building capabilities—not just running them
- Deep understanding of hardware QA/QC, ERP systems (NetSuite), and global logistics
- Experience in hands-on warehouse operations, including assembly, imaging, and testing
- Strong grasp of export compliance and international trade regulations
- Proven ability to lead cross-functional initiatives and drive operational excellence
- Comfortable in a fast-paced, high-growth environment with shifting priorities