Director of Tech Adoption & Data Enablement

• Starting annual salary of $110,000-130,000, depending on experience, skills, and knowledge
• Full benefits package: Medical, dental, vision, HRA, FSA, life insurance, short- and long-term disability insurance
• 403(b) retirement savings plan
• 17 days of PTO your first year + 12 paid holidays 

What You'll Do - KeyResponsibilities:

• Drive Technology Adoption & Change
  • Lead adoption and change efforts so tools and practices become part of everyday work
  • Partner with HR, Learning & Development, Marketing & Communications, supervisors, and operational leaders to build digital and data skills and reinforce responsible use
  • Develop practical communication, training, and feedback approaches for team members with varying levels of technology and data proficiency 
  • Measure adoption and user experience, identify barriers, and adjust approaches, so technology investments produce sustained organizational value
• Lead Data Governance, Analytics & Business Intelligence
  • Coordinate data from Penn-Mar's business applications into a governed business intelligence platform
  • Lead data governance operations, including ownership, stewardship, definitions, data quality, official sources, reporting standards, access, and issue follow-through
  • Ensure dashboards and reports are accurate, secure, understandable, and used in leadership and departmental routines
  • Work with data owners and subject matter experts to define questions, requirements, KPIs, validation, refresh schedules, and success measures; build data literacy and reduce conflicting or manual reports
• Advance Technology Programs & Transformation
  • Guide and coach managers responsible for enterprise applications and enabling technology while preserving their authority over daily delivery
  • Connect program priorities to Penn-Mar's strategy and mission; identify dependencies, barriers, decisions, and resource needs
  • Coordinate technology adoption, data and analytics, applications, enabling technology, automation, and other digital transformation initiatives
  • Support the advancement of person-centered enabling technology that promotes independence, choice, safety, connection, and quality of life for the people Penn-Mar supports
  • Manage assigned initiatives, vendors, budgets, resources, risks, timelines, dependencies, and outcome reporting

What We're Looking For:

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Organizational Leadership, or a related field; equivalent education, certifications, and experience will be considered
• 8+ years of progressive leadership experience across technology adoption, organizational change, enterprise applications, data and analytics, enabling technology, or digital transformation
• Experience coaching managers, leading cross-functional initiatives, and aligning multiple programs around shared organizational goals
• Experience leading technology adoption, communication, training, workforce enablement, data governance, reporting, analytics, or enterprise data initiatives
• Strong coaching, communication, facilitation, relationship management, project leadership, problem-solving, prioritization, and follow-through skills
• Ability to explain technology, data, privacy, and security expectations in practical terms for technical and nontechnical audiences

Preferred Qualifications:

• Master's degree in a related field
• Experience in human services, healthcare, education, or the nonprofit sector
• Experience supporting a distributed, hybrid, mobile, or BYOD workforce
• Experience supporting person-centered technology, assistive or enabling technology, digital inclusion, or technology-enabled services
• Familiarity with HIPAA/HITECH, privacy and security requirements, Microsoft 265, cloud platforms, Power BI or comparable analytics platforms, enterprise applications, and project portfolio tools
• Commitment to person-centered services, inclusion, digital access, collaboration, and Penn-Mar's Mission, Vision, and Values

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Information Technology